Frequently Asked Questions

Can I surrender my licence(s) online?

Yes, you can make a surrender request for one or more of your licences online.
Please note that we cannot process a surrender or variation request while we are waiting for a renewal payment. You should submit your request no later than two weeks before the start of the renewal month to make sure they are processed.

Spectrum Licensing
PO Box 56373
London
SE1 9SZ

Tel: 0300 123 3333 or 020 7981 3131.

We are open Monday to Friday from 9.00am to 5.00pm.

Fax: 020 7981 3235

Textphone: 0300 123 2024 or 020 7981 3043

Please note that these numbers only work with special equipment used by people who are deaf or hard of hearing.

E-mail: spectrum.licensing@ofcom.org.uk