Frequently Asked Questions
After you submit your application
What is the application number for?
The application reference number can be quoted to enable us to locate your application, should you require an update on its progress.
What happens next?
Once your application has been processed, we will send an invoice to the payment contact and the 3rd Party Supplier (if applicable). On receipt of the payment, copies of your licence will be issued to the licensee, licence contact and the 3rd party supplier (if applicable).
If you have submitted a variation or surrender request, we will process your request and updated documents will be sent to the licence contact.
Contact us
Spectrum Licensing
PO Box 56373
London
SE1 9SZ
Tel: 0300 123 3333 or 020 7981 3131.
We are open Monday to Friday from 9.00am to 5.00pm.
Fax: 020 7981 3235
Textphone: 0300 123 2024 or 020 7981 3043
Please note that these numbers only work with special equipment used by people who are deaf or hard of hearing.
E-mail: spectrum.licensing@ofcom.org.uk