Accessibility statement

This accessibility statement applies to www.broads-authority.gov.uk.

Accessibility

The Broads Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant (92%) with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

• Some PDF documents may not be fully accessible to screen readers, particularly financial documents, maps and documents supplied by third parties. This is due to the data being produced by specific software and being presented in a standardised manner, such as tables.

Disproportionate burden

• Historic audio recordings hosted on external platforms do not have transcripts due to poor audio quality and resource constraints. Please contact us and we will endeavour to find alternative sources of information.

Content not within the scope of the accessibility regulations

• PDFs and other documents published before 23 September 2018 (unless essential to providing a service). If users have queries about a particular file, please contact us and one of our team members will assist.
• Live audio and video streams. If users have queries about an audio file, please contact us and one of our team members will assist by transcribing where possible.
• Third-party content that is not under the Broads Authority’s control.

Preparation of this accessibility statement

This statement was prepared on 24 February 2026. It was based on self-assessment and automated testing using the Silktide Accessibility Monitor as well as an assessment from the Government's Digital Service (GDS)

The statement was last reviewed on 24 February 2026 and will be reviewed at least annually.

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact us and we will be happy to help:

• Email: Enquiries@broads-authority.gov.uk
• Phone: 01603 610734

We aim to respond within seven days.

To report an accessibility problem, please email Tom Waterfall, Senior Communications Officer, on Tom.Waterfall@broads-authority.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.

If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory  Support Service (EASS) for further advice: https://www.equalityadvisoryservice.com