Venue hire accessibility

Everything you need to know about accessibility for your event.

Venue Hire Accessibility, Flowers

We aim to provide a friendly and accessible environment for all our venue hire clients. Please find below some information regarding accessibility at Kew.

Getting around

The Gardens are largely flat, with tarmac paths in most places. All our venues have accessible entrances, and we can provide wheelchairs upon request. 

All recognised guide, assistance or service dogs – including assistance dogs in training – are welcome in the Gardens. They must wear a lead or harness that identifies them as working. 

Showrounds

We offer all clients the opportunity to visit our venues in person and have a personalised showround with a member of the Venue Hire team. These showrounds can be adapted to suit individual requirements, providing a range of additional support options. We can also increase the length of showrounds on request.

Suppliers 

All caterers, production providers and florists must be chosen from Kew’s accredited supplier list. Our accredited suppliers mirror Kew’s commitment to accessibility and can provide for a wide range of needs. Please reach out to the venue hire team directly to discuss any individual requirements.

Facilities

There are gender neutral accessible toilets attached to all our venues.

Parking

There are two accessible parking spaces for blue badge holders located on Kew Green, close to both the Elizabeth Gate and Cambridge Cottage entrances. 

Additionally, the borough of Richmond-upon-Thames allows blue badge holders to park anywhere around Kew Green including Pay by Phone and Resident permit holder bays, without payment or time restriction.

Hearing loops

A hearing loop is pre-installed within the Nash Conservatory. If you require a hearing loop within any of our other venues, our accredited production providers can install one for your event.

Please do not hesitate to contact us about any specific accessibility needs and we will do our best to accommodate you.

Contact 

If you would like to find out more or discuss your event requirements, please contact our dedicated events team.

Make a wedding enquiry Make a corporate event enquiry


Tel: 020 8332 5641 

Email: venues@kew.org