Accessibility statement

Published: 26 August 2022

Last reviewed: 7 January 2026

Last updated: 2 February 2026

This accessibility statement applies to the www.equalityhumanrights.com website.

Using this website

This website is run by the Equality and Human Rights Commission. We want as many people as possible to be able to use this website. This means you should be able to:

  • change colours, contrast levels and font sizes
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard or speech recognition software
  • listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. For example:

  • you cannot modify the line height or spacing of text
  • some PDF documents may not be fully accessible to screen reader software
  • some parts of the website have insufficient colour contrast
  • some images and visual icons do not have image descriptions
  • some text cannot be accessed in full with a keyboard
  • some content is not written in plain English

Enforcement procedure

The Equality and Human Rights Commission is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

We (the Equality and Human Rights Commission) are responsible for enforcing the accessibility regulations.

If you are unhappy with how we have responded to you, then you can ask to have your complaint reviewed by the Parliamentary and Health Service Ombudsman (PHSO). The PHSO is independent of us.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

More detail is given in the ‘non-accessible content’ section of this statement. 

Feedback and contact information

If you need information on this website in a different format, you can request this.

Email the correspondence team

Call 0161 829 8100

Writing to:
Equality and Human Rights Commission
Arndale House
Arndale Centre
Manchester
M4 3AQ

We will consider your request and aim to reply within 20 working days.

Read our accessible formats policy

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.

If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, you can contact us.

Email the correspondence team

Call 0161 829 8100

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Read more about how to contact us

Preparation of this accessibility statement

This statement was first prepared on 26 August 2022 using a mix of manual and automated methods.

It was last reviewed on 7 January 2026.

This website was last tested in October 2025, by the Government Digital Service. They tested a sample of the most visited pages.

Non-accessible content

The listed content is non-accessible. 

Some of the PDFs on our website were produced before 23 September 2018. 

The regulations do not require us to fix issues in these older documents.

Non-compliance with the accessibility regulations

  1. Flag icons have no text equivalent. They will be hidden from screen reader users. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).
  2. Selected language is not clearly conveyed to screen readers. This fails WCAG 2.2 success criterion 1.3.1 (info and relationships).
  3. Active section is highlighted with a visual indicator only. Users of a screen reader will not have this information communicated to them. This fails WCAG 2.2 success criterion 1.3.1 (info and relationships).
  4. Search date filters are not labelled accessibly. This fails WCAG 2.2 success criterion 1.3.1 (info and relationships).
  5. The heading hierarchy for the search tags is not clear. This fails WCAG 2.2 success criterion 1.3.1 (info and relationships).
  6. Cookie banner cannot be dismissed in landscape mode or at high zoom level. This may mean that users cannot access the website depending on their device or screen configuration. This fails WCAG 2.2 success criterion 1.3.4 (orientation) and WCAG 2.2 success criterion 1.4.4 (resize text).
  7. Some buttons use colour change with insufficient contrast to convey keyboard focus. This fails WCAG 2.2 success criterion 1.4.1 (use of colour).
  8. Some email address links extend beyond the full width of the page. This means that they cannot be read in full without horizontal scroll. This fails WCAG 2.2 success criterion 1.4.10 (reflow).
  9. The Human Rights Tracker government selection button does not change its appearance when zoomed to 400%. This fails WCAG 2.2 success criterion 1.4.10 (reflow).
  10. Some focus and active section indicators have insufficient colour contrast. This fails WCAG 2.2 success criterion 1.4.11 (non-text contrast).
  11. Some links, menus and accordions cannot be used with a keyboard, or do not move keyboard focus. This fails WCAG 2.2 success criterion 2.1.1 (keyboard).
  12. Links to remove search filters do not have full text alternatives. This fails WCAG 2.2 success criterion 2.4.4 (link purpose (in context)).
  13. Search filters are not all fully descriptive. This fails WCAG 2.2 success criterion 2.4.6 (headings and labels).
  14. Some menus and banners have no visible keyboard focus. This fails WCAG 2.2 success criterion 2.4.7 (focus visible).
  15. Some elements, such as menus, obscure other items on the page. This fails WCAG 2.2 success criterion 2.4.11 (focus not obscured (minimum)).
  16. Some content on the Welsh language pages is in English, but this is not conveyed to users. This fails WCAG 2.2 success criterion 3.1.2 (language of parts).

Footnotes

    Page updates

    Advice and support

    If you think you might have been treated unfairly and want further advice, you can contact the Equality Advisory and Support Service (EASS).

    The EASS is an independent advice service, not operated by the Equality and Human Rights Commission.

    Phone: 0808 800 0082
     

    Or email using the contact form on the EASS website.
    phone icon

    Call the EASS on:

    0808 800 0082