1. Login to the National Protective Security Authority (NPSA) website.
2. Select “my profile” after logging in.
3. After selecting “my profile,” you will be directed to the profile page. Scroll to the bottom of the page and select “Manage Authentication Method”.
4. After selecting “Manage Authentication Method”, it will redirect you to a page where you should then select “Reconfigure” under the ACTION section.
5. After clicking the “Reconfigure” link, a pop-up will open. Select confirm and continue to the next step.
6. You will automatically be logged out and be required to log back in, selecting the 2FA method again.
7. After entering the correct user details, you will be asked to select a 2FA method, selecting ‘Google Authenticator App’ from the drop down list.
8. After selecting ‘Google Authenticator App,’ the below screen will be displayed. A QR code is shown on the screen and a passcode is required to enter.
9. You will then see the two options: ‘Scan a QR code’ & ‘Enter a setup key.’ Select “Scan a QR code”.
10. Use your smartphone to scan the QR code provided on the computer screen. This will only be required for the first time setup.
11. Once the QR code has been scanned, a code will be automatically generated.
Please note that the passcode will timeout after 10 seconds. If this occurs, a new passcode will be automatically generated and replace the expired one. You are required to enter the active passcode.
12. Input the passcode from the app. Once you have inputted the correct code, it will take you to the members homepage.
