HMRC’s Transformation Roadmap sets out a clear ambition: to make everyday tax interactions simpler and more intuitive to meet customer needs. The increased traffic to the HMRC app this year reflects HMRC’s longer‑term ambition to make it easier for customers …
We've been looking into how to reduce the amount of noise on our graphs. Daily data often shows a lot of random fluctuation, especially since sample sizes are very low for small transactions. We're going to switch to weekly averages …
Sprint: 19 September to 2 October This sprint we’ve been investigating a new prototype dashboard that will help government service teams monitor how they are meeting user needs. The User Need Dashboard will pull together a mix of data from …
Sprint: 22 August to 4 September - The Performance Platform is now in public beta, having passed our Service Standard Assessment on the 27 August. While this sprint has been one of celebration, it has also been one of hard-core …
...phone line. Assessing whether this communication channel is effective could be a point of further investigation for the council. Solihull Council chief information officer, Steve Halliday, has blogged about further...
The Performance Platform team is growing. We've recently hired a new service manager, programme delivery manager, and a couple of new delivery managers. As one of those newbies, I thought I'd share my first impressions of the platform with you. …
The UK runs lots of public consultations – over 500 since January!
We’ve been hard at work this sprint. We’ve added new features to dashboards, while gearing up for our Service Standard Public Beta Assessment on the 27 August. Passing this assessment will give us permission from the Government Digital Service to …
Despite the current overhyped status of the internet of things, real-time and near real-time data is an important topic in both the private and public sectors. Whether the data is...
...Node size reflects account importance: typically weighted by either incoming connections/followers or eigenvalue centrality which reflects how well connected an individual is to parts of the network with greatest connectivity....
...the live version can be found on the prototypes page. A dashboard of sorts The underlying hosting and back-end infrastructure of this prototype is similar to that of the river...