Have a look at some tips we have compiled to help you troubleshoot any issues you might experience when signing up, logging in, or using myGPhC and myGPhCpharmacy.
Troubleshooting tips
If you’re a pharmacist or pharmacy technician, visit your myGPhC account for renewals, revalidation, notifications about your registration and to update your personal details.
If you’re a pharmacy owner or superintendent pharmacist, you can use your myGPhCpharmacy account to renew your registration, manage your account or view your receipts.
If you’d like to raise a concern about a pharmacist or pharmacy technician, please visit our reporting concerns page.
If your concern is about pharmacy education and training, please visit the raising a concern about pharmacist education and training page.
If you’d like to make a complaint about our customer service, please visit our customer feedback page.
We are happy to respond to requests from journalists and media outlets.
Office hours - Weekdays 9am to 5pm
Please contact:
Claire Haigh - Media and Public Affairs Manager
Out of hours
For urgent out-of-hours media enquiries, please contact the on-duty press officer on 07788 757819.
We welcome letters and emails in both Welsh and English. If you send us correspondence in Welsh, we’re committed to responding in Welsh.
If you’d like to speak to us on the phone in Welsh, please select option 2 to hear the options in Welsh. We offer a service called ‘Language Line’ to hold a three-way conversation with an interpreter. To request this service, call us on 020 3713 8000 and mention either ‘Cymraeg’ or ‘Language Line’. There will be a short delay while we contact the interpreter.
