Archive for the ‘Resolution Matters’ category

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Update on the Submit a Perinatal Event Notification (SPEN) Portal

NHS England is implementing a nationwide improvement for qualifying perinatal event notifications, the Submit a Perinatal Event Notification (SPEN) portal. This system will take the place of the separate reporting platforms currently in use by NHS Resolution’s Early Notification Scheme, MNSI, and MBRRACE-UK. The development …

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Evaluation of the Fairness and Proportionality framework and resources

In January 2025, NHS Resolution’s Practitioner Performance Advice (Advice) service published our Fairness and Proportionality framework and accompanying resources. The framework aims to help employers to identify the key considerations to promote fairness, proportionality and consistency in their decision making when managing and resolving performance concerns, …

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Education Programme Updates from Practitioner Performance Advice

Compassionate Conversations In our fast-paced and challenging healthcare environment compassion isn’t simply a value, it’s a vital tool for fostering connection, trust, and resilience. The Compassionate Conversations programme, developed by Practitioner Performance Advice equips staff with the insights, tools and materials to harness the power …

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NHS Resolution resolves record numbers of compensation claims through collaboration

NHS Resolution’s Annual Report and Accounts for 2024/25, published today, highlights a record 83% of clinical claims being resolved without the need for legal proceedings. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, this means that 11,110 clinical …

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