BMJ Best Practice podcast – Diabetic foot disease with NHS Resolution Clinical Fellow, Nicole Mottolini
In a recently released BMJ Best Practice podcast Nicole Mottolini, podiatrist and erstwhile Clinical Fellow at NHS Resolution speaks to Dr Kieran Walsh, Clinical Director at the BMJ, about safer management of diabetic foot disease and NHS Resolution’s 2022 thematic review Diabetes and lower limb …
Our Safety and Learning offer for General Practice
Our Safety and Learning service covers engagement and education around risks, claims and patient safety best practice, including in general practice (GP) and primary care. Our general practice team draw on learning from claims in primary care to create resources to support primary care. They …
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NHS Resolution appoints new Director of Safety and Learning
NHS Resolution announces today, 28 July 2023, the appointment of Megan Bidder as the organisation’s new Director of Safety and Learning. Her appointment follows an open and rigorous recruitment process, which assessed candidates across a range of criteria, including their knowledge, experience and understanding of …
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Emergency Department Insights: Closing the loop: learning from harm
On 27 March 2023, NHS Resolution held an insights event, “Closing the loop: learning from harm” for the North West region at Manchester University NHS Foundation Trust. The focus was on learning from Emergency Department (ED) claims. The event was supported by the regional panel: …
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Launch of Just and learning culture charter
In April, we launched our Just and learning culture charter. This has been designed to help organisations in the health system take a fair, compassionate and consistent approach towards staff in relation to incidents and errors. It is underpinned by a belief in the value …
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National Thrombosis Week 2023
It’s National Thrombosis Week and we’re supporting Thrombosis UK to raise awareness of venous thromboembolism (VTE). VTE is an umbrella term for deep vein thrombosis and pulmonary embolism. 1 in 20 people will have a VTE at some time in their life and this can …
Being fair 2 – improving organisational culture in the NHS
Being fair 2 aims to promote the value of a person-centred workplace that is compassionate, safe and fair. A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals …
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Learning from medication errors
Medication errors are any Patient Safety Incidents (PSI) where there has been an error in the process of prescribing, preparing, dispensing, and administering, monitoring or providing advice on medicines. Medication errors can occur at many steps in patient care, from ordering the medication to the time …
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