Collaboration continues to cut costs and resolve cases without need for litigation
NHS Resolution’s Annual report and accounts for 2022/23, published today, demonstrates the organisation’s ongoing commitment to an innovative dispute resolution strategy that has effectively reduced litigation rates and costs. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, a …
New Insights paper – Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases?
Our Practitioner Performance Advice service has published its latest Insights paper: Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases? This Insight looks at over 3,500 practitioners for whom we received a request for advice over a five year period from April …
NHS Resolution publishes business plan for 2023/24
We’re pleased to announce the publication of our 2023/24 business plan. In it, we set out our focus for the next twelve months, as we enter the middle year of our three-year corporate strategy: Advise, Resolve and Learn: Our Strategy to 2025. We will continue …
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Roll-out of compassionate conversations workshops
Our Practitioner Performance Advice Education service is delivering a new evidence-based, half-day workshop, called compassionate conversations. This workshop has been designed for multi-disciplinary audiences who are regularly involved in conversations about individual healthcare practitioners’ performance. It focuses on compassion as a crucial component of such …
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Associate Advisers join to deliver team reviews
On 20 April we welcomed eight Associate Advisers to the Practitioner Performance Advice team. This small cohort of experts will give us additional capacity to be able to deliver our growing team review service. They bring a broad array of knowledge and skills from across …
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Launch of NHS Resolution’s first ever eLearning module aimed at supporting clinicians working within maternity services
NHS Resolution is delighted to announce the launch of its first, innovative eLearning module that focuses on learning from the significant avoidable harm that can occur during the antenatal and postnatal care of mothers and their babies and is seen in the cases notified to …
NHS Resolution achieves “We invest in People Gold accreditation”
Following an assessment by Investors in People, we are pleased to announce that we have achieved ‘We invest in people’ gold accreditation. Investors in People is an independent look at the way an organisation leads, manages and develops its people, using a framework made up …
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Document Transfer Systems (DTS), Case Management System (CMS), EKS2 and Extranet are currently unavailable
Please be advised our Document Transfer Systems (DTS), Case Management System (CMS), EKS2 and Extranet are currently unavailable. Our technical teams are investigating the issue and working to resolve as soon as possible. We apologise for any inconvenience this may cause and will advise once …












