Our dedicated service support team is on hand from 8am – 6pm to help you with any technical issues. To request assistance, simply raise a support ticket by completing this form and someone will get back to you via your chosen contact method.
Before submitting a ticket, we recommend reviewing the self-help guidance provided below in our known issues section to see if your problem can be resolved independently.
Email correspondence from this team will come from support@nhsresolutionit.zendesk.com for urgent technical issues call 0203 829 8400.
If your issue is not technical and you need to speak with our claims team, please follow the routes detailed below:
- CNST Members please contact your operational team leaders.
- GPI Beneficiaries please contact nhsr.cnsgp@nhs.net
- For urgent claims support please call 020 3829 8419.
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