Publication of Factsheet 6 for 2024/25
Primary Care Appeals (Appeals) is responsible for the fair, prompt and cost effective resolution of appeals and disputes involving primary care contractors [GPs, dentists, pharmacies and opticians] and primary care commissioners. Our Appeals service has recently published Factsheet 6: Primary Care Appeals statistics 2024/25, which …
Read more [Continue reading] Publication of Factsheet 6 for 2024/25
Maternity (and Perinatal) Incentive Scheme Year 7 launch
On 26 February 2025, we sent all trusts a letter giving an overview of the revised Maternity Incentive Scheme (MIS) guidance for year 7. Full guidance for year 7 of the MIS was published on 2 April 2025. We have worked with the Safety Action Leads …
Read more [Continue reading] Maternity (and Perinatal) Incentive Scheme Year 7 launch
Case of note: Morawiec v. University College London Hospitals NHS Foundation Trust (Central London County Court, 30 August 2024 – Judge Baucher)
Introduction This case involved allegations that a total knee replacement (TKR) operation on 22 May 2019 was performed negligently and that following this procedure the trust failed adequately to diagnose, treat or act upon the claimant’s presentation. Details An orthopaedic expert instructed on behalf of …
Reflections of Assessment & Remediation service
The Assessment and Remediation (A&R) team in Practitioner Performance Advice (Advice) is on course to complete approximately 100 assessments and action plans in 2024–25. While clinical performance assessments are stable, there has been steady and sustained growth in behavioural assessments and action plans, reflecting a …
Read more [Continue reading] Reflections of Assessment & Remediation service
Advice public education workshop series
NHS Resolution’s Practitioner Performance Advice (PPA) service has a range of face-to-face and virtual training courses that aim to provide healthcare organisations with the knowledge and skills to identify and manage performance concerns locally. To see a list of public events from April 2025 – …
Read more [Continue reading] Advice public education workshop series
NHS Resolution appoints Neena Rupani as Associate Non-Executive Director
NHS Resolution is pleased to announce that Neena Rupani has been appointed as Associate Non-Executive Director. With a strong background in economics, Neena brings over 25 years of experience in the telecoms sector to the role, having held various positions in commercial management, pricing, …
Spotlighting Advice’s maternity team reviews
Practitioner Performance Advice (Advice) have been actively engaging with key maternity stakeholders at various nationwide conferences over the past few months, including NHS ConfedExpo, HSJ Patient Safety Congress, Baby Lifeline National Maternity Safety and RCGP Annual Conference. Advice have been sharing information about the maternity …
Read more [Continue reading] Spotlighting Advice’s maternity team reviews
Collaboration for safer and sustainable maternity care – resources now available
On Wednesday 2 October 2024, in collaboration with Bevan Brittan and DAC Beachcroft, we held a regional maternity event for the South West in Taunton, ‘Collaboration for safer and sustainable maternity care’. This event supports our third strategic priority ‘Collaborate to improve maternity outcomes’ We …












