Linking incidents, complaints and claims – a pilot
NHS Resolution’s Safety and learning service piloted a project in conjunction with Datix and Ulysess to examine the strengths of the links between incidents, complaints and claims. There are four sites, one in each of the regions: North – North Tees and Hartlepool Hospitals NHS …
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NHS Resolution launches refreshed Professional Support and Remediation
NHS Resolution’s Practitioner performance advice service (formerly known as National Clinical Assessment Service, NCAS) launched Professional Support and Remediation (PSR) on Friday 17 March. The service will ensure that practitioners and employing and contracting organisations have access to a wide range of bespoke action plans …
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