Analysis tool

Use the analysis tool to look at the survey results in more detail

You can find tutorial videos here: How-to videos

For optimum results, please view the analysis tool on a tablet or PC

View the 2025 results

Trends are available from 2024 only. For more information see Changes to the survey

Why is data sometimes suppressed?

Suppression is used to prevent individuals and their responses being identifiable in the data, and to ensure results based on very small numbers of respondents are not released.

Two types of suppression are used in the GP Patient Survey:

• In cases where a result is based on fewer than 10 people (unweighted), it has been suppressed. For example, where fewer than 10 people answered a question from a particular organisation, the results are not shown.

• In addition, for organisations with an eligible population of 1,000 or less, individual response option counts below 5 (but excluding 0) and corresponding percentages have been suppressed for the relevant questions in the 'Some questions about you' section and questions relating to long-term conditions, disabilities, or illnesses. In instances where only one response option is suppressed for these questions, the next lowest response option has also been suppressed to prevent back calculation of the primary suppressed result. The Technical Annex contains the full list of questions where this applies.

Due to technical limitations of the analysis tool and PCN dashboard, it has not been possible to apply the second suppression method to the affected organisations and questions. This applies to a very small number of organisations, and results for these questions are not presented. However, the full results for these organisations are available in the Excel and csv files on the Surveys and Reports page.

More information on summary results

Summary results are a quick way of viewing the results for a question.

Typically all response options are included in the calculation of a summary and full result. However, for some questions certain response options are excluded from the result where appropriate (e.g. ‘I haven’t tried’, ‘I can’t remember’, ‘I don’t know’), to provide a more accurate reflection of how those using a service evaluate it. For more detail, see the Presentation of results document on the main Surveys and reports page.

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Your feedback is really important to us. It tells us who is using the GP Patient Survey and allows us to improve your experience in the future.

While all the information below is helpful for us, none of the fields are mandatory.

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GP Patient Survey 2024: seeking your feedback to inform questionnaire changes

Why is the questionnaire changing?

There are many changes that are currently taking place in GP practices, and these changes will affect how patients and the public continue to experience their local services. As such we need to ensure that the GP Patient Survey (GPPS) remains relevant in this context and continues to ask about the right things and in the right way. As a result, questions across the survey may be modified, removed, or replaced.

We anticipate that the ‘Your local GP services’ and ‘Making an appointment’ sections of the questionnaire will see the most significant level of changes, however other questionnaire sections may also be affected.

In this context, GPPS data users are invited to give any comments they may have about the questionnaire, including whether any questions or sections should not change, and whether any questions or sections could be improved.

Give your views

Q1. Are there any sections or questions of the GPPS questionnaire that you think should not change? If so, why do you think they should not change?
Q2. Are there any sections or questions of the GPPS questionnaire that you think could be improved? If so, how do you think they could be improved?
We would be grateful if you could also answer the questions below, as it would be helpful to know a bit about how you currently use the results from GPPS.

Your company/organisation:
Your role:
In the future NHS England may want to re-contact some people who have provided their views in order to get more information on the comments provided. If you are happy to be re-contacted then please leave your name and email address in the fields below – your details would be kept in strict confidence by the research teams at Ipsos and NHS England.
Yes, I am willing to be contacted again about changes to the GP Patient Survey
Your name:
Your email address:
Thank you for taking the time to provide this feedback. Changes to the GPPS questionnaire will be reviewed in July and published on this website later in the year.

The GP Patient Survey analysis tool has recently been updated. To allow us to continue to improve your experience, please email the survey team with any feedback. gppatientsurvey@ipsos.com