PCSE Online is now integrated with GOV.UK Pay to make it easier for Locum GPs to pay their pension contributions.

Once a GP successfully submits a Locum B form on PCSE Online, a new GOV.UK Pay button will be enabled at the bottom of the form. Clicking the button will take the user directly to GOV.UK Pay to enter card details and pay the displayed contribution amount.

This new functionality provides the following benefits for Locum GPs making their pension contribution payment:

• Secure card payment with the option to store details for future use
• No need to manually enter bank details or references
• Faster processing
• Automatic reconciliation of payments with submitted Locum B forms

This new payment route is part of the wider ISFE2 programme, which is focused on improving financial services across primary care. 
 

Take a look at our resources to support this new functionality:

• Locum Practice work - Using GOV.UK Pay

• Locum Appraiser - Using GOV.UK Pay

• Submitting Locum A & B forms user guide

• All salaried GPs (in a practice)
• GPs who do Solo work only or Solo and locum work

• your details, including contributions already paid in 2024/25, will be automatically populated
• your submission is validated in real time, and any missing mandatory information is highlighted

1. Can you log into PCSE Online?
   
   Visit https://secure.pcse.england.nhs.uk, enter your user name (usually your registered email address) and password. 

2. Are your employment details up to date?
   
   Once you're logged into PCSE Online, select Performers List and click on the Performer Management option, to check you were aligned to the correct practice(s) in 2024/25.
   
   Find out how to make any necessary corrections to your Performer record here.

• Click 'GP Pensions and Payments'
• Choose 'Pensions'
• Select 'Self Assessment'
• Click 'Type 2 Medical Practitioner – Self Assessment Form'

We would like to remind practices that there is currently no stock of the following products: 
 

• FTR615 - Hypodermic Needle 21g green x 50mm (2 inch) sterile
• KFK216 - Blood Collection Needle Safety 22G Eclipse 1.25 inch
• FTR3012 - Safety Hypodermic Needle 23G x 25mm (1 inch) Blue Sterile Safety, mechanism to be activated via hard surface

PCSE have been working with the supplier to ascertain when stock will be available and in what quantities. Until stock is available, there are restrictions on the number of orders placed for these products.

Please note, any duplicate orders submitted for the same item will be cancelled to ensure available stock is allocated proportionately.

Current restrictions will be lifted when stock is available. Please seek clinical guidance for alternative products.

We regularly receive address amendment request via GP Links for patients who have moved to an address outside of England, without confirmation from the practice that the patient is to be deducted.

PCSE uses the Patient Demographic Service (PDS), also known as the Spine, to update patient addresses. PCSE is unable to accept addresses outside of England onto PDS (listed below), due to restrictions, and in these cases, PDS automatically reverts back to the patient's last registered English address.
 

• Scotland
• Wales (see below for exceptions)
• Northern Ireland
• Isle of Man 
• Overseas

In addition, if no clear or additional instruction to deduct is received from the practice, PCSE is then required to get in touch with the practice's main contact and ask for explicit deduction request to be provided. This could result in delays to the removal of patients and additional burden for practices.


Correct process to follow

When submitting an address amendment request, please include clear, explicit confirmation that you wish the patient to be deducted by entering 'New address out of Practice Area' in the free text field.

Ideally, the practice will also submit a GP Links Removal request in parallel with the address amendment request.

If the patient has only temporarily moved to an address outside of England, this should only be recorded in temporary address fields and not submitted via GP Links.


Exceptions

There is an exception to this process for practices on the English/Welsh border that can contractually register patients who reside in both England and Wales.

For these practices only, Welsh and English address can be submitted as normal with no instruction to deduct the patient, unless this is required.

• Deceased patient record
  The most recent GP practice where the deceased patient was registered is the legal ‘record holder’ under the Access to Health Records Act 1990, and should respond to the access request.
   
• Closed practice
  If a practice has closed since the patient's death, Primary Care Support England (PCSE) will process the request.
   
• Merged practice
  If a practice has merged since the patient’s death, the practice holding the contract with local commissioners is responsible for responding to requests.
   
• Living patient
  Requests should be made directly to the practice where a living patient is currently registered. If patient is unregistered, they should apply directly to PCSE using the Subject Access Request enquiry form.