Browse our resources
We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Webinar
Collaborate to improve maternity care conference – Recordings between 11:45-12:45
On Monday 28 November, we held a face-to-face national maternity conference, Collaborate to improve maternity care: respond to, learn from and prevent harm, at the Royal College of Physicians. The conference ran from 09:30am-16:30pm. We were joined by representatives from maternity teams from across England. …
Webinar
Collaborate to improve maternity care conference – Recordings between 09:30-11:15
On Monday 28 November, we held a face-to-face national maternity conference, Collaborate to improve maternity care: respond to, learn from and prevent harm, at the Royal College of Physicians. The conference ran from 09:30am-16:30pm. We were joined by representatives from maternity teams from across England. …
Factsheet
Annual statistics
This page has now moved – click here to be directed to the new page.
Webinar
Virtual Forum: Duty of Candour
On 8 September 2022, the Safety and Learning team hosted a webinar on the Duty of Candour. This was also a great opportunity to promote NHS Resolution’s Duty of Candour animation. Speakers included Dr Denise Chaffer (Director of Safety and Learning and RCN President), Lou …
Report
The second report: The evolution of the Early Notification Scheme
Although the NHS remains one of the safest healthcare systems in the world within which to give birth, avoidable errors within maternity still occur. Maternity costs make up the largest cost to the NHS in value of claims. The Early Notification Scheme provides a faster …
Faculty of Learning resource
Guide
Claims reporting guidelines
This document sets out the requirements for when and how a member should report a new claim to NHS Resolution. It also provides other useful information such as: what to expect once a claim has been reported and common definitions.
Report
Clinical Negligence Scheme for General Practice (CNSGP): An overview of the first year
Analysis of the data from the first year of an indemnity scheme for general practice has identified that quicker and more accurate diagnosis, and improved prescribing processes could result in better patient outcomes, a report from NHS Resolution published today has found. The report provides …
Leaflet
Did you know? Insights into medication errors
The analysis held within this leaflet only focuses on closed claims that have been settled with damages paid and concern an element of the medication process: prescribing, transcribing, dispensing, administering and monitoring.
Factsheet
Factsheet 5 – trust and authority claims data 2020/21
This factsheet provides information about trust and health authority claims we handled in 2020/21.
Case story
Delay in recognising placental abruption
This case story is illustrative based on real events and NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: Could this happen in my …
Webinar
Getting It Right First Time (GIRFT) Learning from Litigation Claims Webinar – 7 June 2021
In June 2021, a joint webinar was held between GIRFT and NHS Resolution to discuss the guidance and how it can be used in conjunction with 2021 data packs sent to trusts. You can see the full recording of the webinar below.
Factsheet
Factsheet 5 – trust and authority claims data 2019/20
This factsheet provides information about trust and health authority claims we handled in 2019/20.
Guidance note
NHS Resolution response to the consultation on the Framework for Involving Patients in Patient Safety
This is NHS Resolution’s response to the consultation on the proposed Framework for involving patients in patient safety from NHS Improvement. A key part of the NHS Patient Safety Strategy published in July 2019, is the introduction of a framework for Patient Safety Partners to provide …
Animation
An introduction to the Existing Liabilities Scheme for General Practice (ELSGP)
A short animation explaining the scope of NHS Resolution’s Existing Liabilities Scheme for General Practice.
Video
Advice for those in General Practice – 80 years
This video features three GPs, with a combined 80 years’ experience between them, providing advice on managing clinical risk in general practice. Its focus is threefold. It: looks at the most common reasons for patients coming to harm in general practice; advises GPs on how …
Podcast
Handling claims under the Clinical Negligence Scheme for General Practice
This podcast looks at the practicalities of claim handling under the Clinical Negligence Scheme for General Practice (CNSGP) in the UK. The podcast explores who people in general practice in the UK should contact if they have an issue they believe will result in a clinical negligence claim and what people should do if they receive an actual claim.
Podcast
Understanding the Clinical Negligence Scheme for General Practice
Learn about what the Clinical Negligence Scheme for General Practice (CNSGP) means for beneficiaries in our new podcast series on general practice indemnity. In the first episode Nick is joined by Keira Moulds, the Head of Primary Care at NHS England and NHS Improvement and John Mead, the Technical Claims Director at NHS Resolution to look at why the Clinical Negligence Scheme for General Practice (CNSGP) was launched, what cover is provided under the scheme and how it is funded.
Factsheet
Factsheet 5 – trust and authority claims data 2018/19
Download Factsheet 5 2018/19
Factsheet
Maternity incentive scheme year two national results
Factsheet
