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GP Connect

GP Connect is a national NHS service that securely connects approved clinical and care systems to GP records, supporting direct patient care outside the GP practice

About GP Connect

For health and care staff, GP Connect provides secure access to a patient’s GP record when patients are treated away from their registered GP practice.

GP Connect helps to:

  • support safer clinical decisions by making GP information available when it’s needed
  • improve continuity of care when patients are treated in other care settings
  • reduce delays caused by relying on phone calls or manual information sharing

Note: health and care staff use GP Connect through the clinical or care systems they already work with, rather than through a separate GP Connect service or website.

We are working on allowing patients to access GP Connect – through the NHS or other approved consumer health app, they will be able to:

  • view their own care record
  • view their prescriptions
  • request permission to view all of the above, if not already granted

What GP Connect is not

GP Connect is not:

  • used beyond direct patient care
  • a replacement for local clinical systems or records
  • accessed directly by patients

Who GP Connect is for

GP Connect supports the delivery of direct patient care across a range of health and care settings. It is used by authorised professionals and organisations when patients are cared for outside their registered GP practice.

Health and care professionals

GP Connect is used by authorised health and care staff who need access to GP record information to support direct care, such as:

  • clinicians working in settings beyond GP practices
  • professionals delivering care in community, urgent, or non‑acute settings

Staff use GP Connect through the clinical or care systems provided by their organisation

Organisations providing care

GP Connect is used by organisations involved in delivering direct patient care, including:

  • NHS and other health organisations
  • social care organisations providing regulated care

Organisations must meet national requirements and use approved systems to enable access for their staff.

Care settings where GP Connect is commonly used

GP Connect is used in a range of care settings, including:

  • care homes
  • community and mental health services
  • urgent and emergency care
  • pharmacies
  • hospices and social care settings

Not all organisations or care settings use all GP Connect services.


Benefits and features

Benefits
  • Reduced administrative effort for health and care staff by avoiding manual information sharing
  • Safer and more confident clinical decision‑making through timely access to GP record information
  • Fewer delays in direct care where previously information had to be requested or chased manually
  • Reduced need for bespoke integrations through a national standard for sharing GP record information
Features
  • View GP record information
  • Add information to the GP record
  • Share information between approved systems
  • Route requests to the registered GP practice

When to use GP Connect

The following examples describe common situations where GP Connect is used to support direct patient care. They explain when the service is relevant, rather than how it is implemented.

These scenarios also indicate when digital systems need to integrate with GP Connect. If you are a system supplier, GP Connect may be relevant when your product needs to access GP record information, update GP records after care events, or support care delivered outside GP practices.

  • If you are a system supplier and think GP Connect may be relevant to your product, technical details, APIs and onboarding information are available in our API and integration catalogue.
  • If you are a developer or integrator and want to ask questions, share experiences or get support, you can join our Developer Community.


Case studies


How to access this service

This section explains how GP Connect is made available to organisations and systems, and what that means in practice. Use is subject to national requirements and approved use for direct patient care.

Note: You cannot sign up to GP Connect directly. It is part of approved clinical or care software, not a separate service with its own registration or login.

  • Access for health and care organisations
    Health and care organisations use GP Connect only through the clinical or care systems provided by their suppliers. Use depends on the care setting, intended purpose, and the systems in place within the organisation. GP Connect must be used in line with national policy and only for approved direct patient care. Not all services are available in all care settings or for all uses. Social care organisations that are selecting or changing systems can explore assured solutions for digital social care record.
  • Access for system suppliers and delivery partners
    System suppliers and delivery partners must complete national onboarding and assurance processes before their products can use GP Connect. Technical documentation, APIs and onboarding guidance are available through our API and integration catalogue and related supplier guidance, which explain integration requirements and how services are made available to health and care organisations.

Pre-access checklist

What you do next depends on your role and why you’re exploring GP Connect. Use the following links to find the information you need.




What information is available

Who is included

GP Connect provides access to patient records held by their GP. For a given patient's record to be available via GP Connect, the following must be true:

Note that some suppliers and GPs might be live with a subset of the GP Connect products.

What information is held for each patient

For details of information held for each patient, see Appendix 2 of the GP Connect transparency notice.


National usage policy

GP Connect for providers

Providing access to patient records via GP Connect is mandated for all GP practices in England.

Accordingly, it is also mandated for GP software suppliers as part of the GP IT Futures framework, and will be mandated as part of the upcoming Digital Services for Integrated Care framework that replaces it.

GP Connect for consumers

Using GP Connect to access GP records from other care settings isn't usually mandated, however:

  • it might be mandated by specific commercial frameworks
  • even if not mandated, it is strongly recommended as it can help improve patient outcomes

GP Connect products

GP Connect consists of a number of individual 'products', each of which can be used independently:

Product Description
Access Record HTML Access a patient's GP care record as an 'unstructured' document that can be viewed in its entirety.
Structured Access a patient's GP care record as a 'structured', coded and machine-readable data record that can be viewed in individual sections and interpreted by computers.
Access Document Access any documents which are attached to the patient's GP record, such a consultation summary from another care setting.
Update Record  Update a patient's GP care record with structured data (community pharmacy use only).
Send Document Attach a new document to a patient's GP record, such as a consultation summary from another care setting.
Patient Facing APIs  As a patient, view your own record and prescriptions.

Status, service level and current usage

GP Connect is live with further GP Connect capabilities part way through their design, implementation and roll-out.

The status of each of the GP Connect products is as follows:

Product Status Go-live date
Access Record: HTML Live - in active use 2018
Access Record: Structured – medications and allergies

Live - in active use

2019
Send Document Live - in active use 2023
Access Record: Structured – uncategorised Live - Optum and TPP, FoT ready - Medicus 2025
Access Record: Structured – immunisations Live - Optum, FoT - TPP, FoT ready - Medicus 2025
Access Record: Structured – investigations Live - Optum and TPP, FoT ready - Medicus 2025
Update Record (pharmacy only) Live - in active use 2024
Access Document FoT ready - Optum , TPP and Medicus 2024/25
Patient Facing APIs* Live - Medicus

2025

'FoT' refers to First of Type, an iterative cycle that facilitates the development, self-assessment, assurance and live deployment of supplier systems consuming GP Connect products.

GP Connect is a silver service, meaning it is available 24 hours a day, 365 days a year and supported from 8am to 6pm, Monday to Friday excluding bank holidays.

*The GP Connect Patient Facing APIs are currently only available for New Market Entrant suppliers as data providers, and are in use with the NHS App as the consumer. At the time of writing (July 2025), we are not onboarding any additional consumer suppliers to use these APIs.

Software developers


Contact us

Enquiry Contact
Live service incident

National Service Desk

Email: [email protected]

Report via our customer portal 

Telephone: 0300 303 5035

General enquiries

GP Connect team

Email: [email protected]

NHS developer community Developer Community forum
Strategic direction and escalations

Shan Rahulan

Email: [email protected]



Further information

internal How GP Connect works

Learn the technical details of how systems share information via GP Connect.

internal Use GP Connect in your organisation

We are helping clinicians gain appropriate access to patient records during interactions away from the registered practice. Our products allow primary care organisations to share appointments with other practices and NHS 111 to make it simpler for patients to see a GP at a suitable time and location.

internal GP Connect Access Record

GP Connect Access Record makes patient medical information available to all appropriate clinicians when and where they need it to support direct care and to medical examiners for the statutory purpose of reviewing deaths, leading to improvements in both care and outcomes. 

internal National Data Sharing Arrangement for GP Connect

The GP Connect National Data Sharing Arrangement (NDSA) sets out the data sharing requirements and obligations for the use of GP Connect. This ratifies the safe sharing of clinical information through GP Connect to support direct patient care.

internal GP Connect transparency notice

The GP Connect transparency notice outlines how patient data is accessed and shared through the GP Connect service to support direct care across various health and social care settings.

internal GP Connect: Send Document

GP Connect: Send Document provides the capability for a patient’s registered GP practice to receive a document capturing the details of a care encounter following a patient being seen in another care setting.

internal National Data Sharing Arrangement for GP Connect

The GP Connect National Data Sharing Arrangement (NDSA) sets out the data sharing requirements and obligations for the use of GP Connect. This ratifies the safe sharing of clinical information through GP Connect to support direct patient care.

Last edited: 5 May 2026 4:03 pm