Aviation passenger experience

Services

Air carriers: pet travel required method of operation (RMOP)

Fill in this RMOP form to get approval from APHA to transport pets or assistance dogs to England, Scotland or Wales.

Air travel checklist for travel from the UK
- Detailed guide
- 24 July 2023
- Department for Transport and Civil Aviation Authority
Air passenger travel guide
- Guidance
- 25 January 2024
- Department for Transport
Passenger travel to the EU by air, rail or sea
- Detailed guide
- 31 December 2020
- Department for Transport
UK government action to minimise disruption in the aviation sector and protect passengers
- Detailed guide
- 30 June 2022
- Department for Transport and Civil Aviation Authority
DPTAC response to aviation consumer policy consultation
- Guidance
- 30 August 2022
- Disabled Persons Transport Advisory Committee

Jet fuel and travel plans: what you need to know
- 8 May 2026
- Department for Transport, Department for Energy Security and Net Zero, and Foreign, Commonwealth & Development Office
- Government response
Government sets out plans to protect summer holidays from disruption 
- 2 May 2026
- Department for Transport
- Press release
Flying to become more accessible as Baroness Tanni Grey-Thompson sets out key recommendations for aviation industry
- 16 July 2025
- Department for Transport and Disabled Persons Transport Advisory Committee
- Press release
NATS technical failure of August 2023: CAA progress report on review recommendations
- 1 July 2025
- Department for Transport and Civil Aviation Authority
- Written statement
Baroness Grey-Thompson to lead new expert group to 'break down barriers' to air travel for disabled passengers
- 7 November 2024
- Department for Transport
- Press release

Flights removed from the schedule: UK aviation
- 8 May 2026
- Department for Transport
- Research
Exploring the effect of carbon labels on consumer flight choices
- 4 February 2026
- Department for Transport
- Research
Aviation statistics: data tables (AVI)
- 17 December 2025
- Department for Transport and Civil Aviation Authority
- Statistical data set
Air passenger experience of security screening: 2024
- 28 October 2025
- Department for Transport
- Official statistics
Air passenger experience of security screening: 2025
- 12 September 2025
- Department for Transport
- Official statistics announcement

Reforming aviation consumer policy: protecting air passenger rights
- 27 June 2023
- Department for Transport
- Consultation outcome
- Date closed 27 March 2022
Civil Aviation Authority review: Call for evidence
- 17 July 2023
- Department for Transport
- Call for evidence outcome
Inclusive Transport Strategy
- 3 November 2020
- Department for Transport
- Policy paper
Aviation 2050 — the future of UK aviation consultation: consumers reports
- 17 December 2018
- Department for Transport and Civil Aviation Authority
- Policy paper
Aviation 2050 — the future of UK aviation consultation: global and connected Britain report
- 17 December 2018
- Department for Transport and Civil Aviation Authority
- Policy paper