Bus passenger experience

Services

Apply for supported bus services funding

Application guidance and funding allocations for supported bus services funding in 2020 to 2021.

£3 national bus fare cap
- Detailed guide
- 1 January 2026
- Department for Transport
Report a bus or coach service or driver
- Detailed guide
- 13 October 2025
- Driver and Vehicle Standards Agency
Report a bus arriving late, early, not stopping or not turning up
- Detailed guide
- 13 October 2025
- Driver and Vehicle Standards Agency
Anti-social behaviour on public transport: safety measures
- Detailed guide
- 9 October 2012
- Department for Transport
Publish bus open data
- Detailed guide
- 31 May 2022
- Department for Transport

Evaluation of the £2 bus fare cap
- 12 February 2025
- Department for Transport
- Research
Switching to sustainable transport: a rapid evidence assessment
- 12 February 2021
- Department for Transport
- Research
Bus elasticities and diversion factors
- 5 July 2018
- Department for Transport
- Research

Bus Services Act 2017: accessible information
- 30 March 2023
- Department for Transport
- Consultation outcome
- Date closed 16 September 2018
Bus Services Act 2017: bus open data
- 27 March 2019
- Department for Transport
- Consultation outcome
- Date closed 16 September 2018
Bus back better
- 15 March 2021
- Department for Transport
- Policy paper
A better deal for bus users
- 6 February 2020
- Department for Transport
- Policy paper

Proportion of bus services running on time
- 23 September 2014
- Department for Transport
- Transparency