Developing GOV.UK Chat: Our data science and AI engineering journey
Find out how we've used insights and evaluation to refine our experimental AI-powered chatbot ahead of opening up access more widely
Find out how we've used insights and evaluation to refine our experimental AI-powered chatbot ahead of opening up access more widely
We’re exploring how the application programming interfaces (APIs) that deliver content for GOV.UK could evolve to better support an experience spanning multiple digital channels. Find out what we’re doing and why we want to understand more about our users.
Learn about the key findings from our pilots of GOV.UK Chat, and how we’ve evaluated its performance ahead of the next phase.
We’ve retired Static, an application that was part of every page on the GOV.UK website. Learn more about how this will save time, streamline our technology, and allow us to make improvements more easily.
We’ve built an application that allows GOV.UK publishers to create and reuse modular content. Find out how it works, what we’ve learned from testing and what’s next.
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
Discover what we’ve learned in the year since the GOV.UK website fully migrated to Google Analytics 4, and how our use of data is evolving as GOV.UK expands to multiple digital channels.
As we reflect on a successful event at GDS for World Information Architecture Day, find out how information architects’ work to classify, structure and consistently manage content is supporting GOV.UK’s ambitions.
We’ve improved how we work at GOV.UK by creating a new design resource for our teams. Here’s why and how we did it.
We’ve made improvements to GOV.UK’s topic pages. Here’s what we’ve done and the positive impact it’s making for users.