Publications

On 29 November 2023 we opened an investigation into Network Rail’s Wales & Western region’s compliance with the Network Licence. This was because despite the delivery of planned improvement activities, the train performance levels experienced by customers continued to be below expectations.

ORR’s approach to innovation is supportive, outcomes focussed and proportionate.

The register of interests of ORR Board and Executive team members is reviewed annually and updated each time an individual's interests change.

What we are doing to reduce the administrative burden and support economic growth with our regulated entities.

Only recognised doctors, psychologists and training and examination centres listed can carry out the examination or training and examination of train drivers.

Details of payments in excess of £25,000 which have been made to our suppliers each month.

We undertake targeted assurance reviews to gain in-depth understanding into ongoing or emerging issues, risks and opportunities within Network Rail which could impact regulatory targets.

This page sets out what rail systems are excluded from the mainline railway requirements of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as amended) (ROGS).

Our decisions on new contracts where Network Rail and the train operator could not reach agreement.

These are our decisions on amendments to contracts where Network Rail and the train operator could not reach agreement.

We are reviewing the passenger rolling stock maintenance market to assess whether it is functioning to the benefit of users and funders of the railway.

The regulatory requirements for managing safety on the railways, tramways and other guided transport systems. This page details who needs to comply and what they must do to meet minimum standards in Great Britain.

This work will support government plans to boost investment and drive economic growth across the UK.

We advise government on the development of future road investment strategies.

Our aim is to protect the interests of road and rail users, and our business plan sets out how we intend to do so.

Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.

Our role is to assess National Highways’ performance and efficiency, investigate and where necessary take enforcement action.

We are responsible for the collection, monitoring and publication of rail customer complaints.

How we hold Network Rail to account against the network licence.