Who we are

Dominic Harris is the Pensions Ombudsman and the Pension Protection Fund Ombudsman. He was appointed by the Secretary of State with effect from 16 January 2023, for a term of five years.

As well as being the Ombudsman, as the Chief Executive of the organisation he is also a member of the Executive and the Corporate Board.

Dominic is a solicitor advocate, who has been specialising in pensions law for the past 22 years. He originally trained and qualified at Nabarro, before moving to CMS and becoming a partner in the pensions team in 2012.

He has experience acting for members, trustees and sponsors. Immediately prior to taking up his appointment, he was the Chair of the Association of Pension Lawyers' Investment & Defined Contribution Committee and also holds an MBA from IMD Business School in Switzerland.

Camilla Barry was appointed (by the Minister for Pensions, Emma Reynolds MP) as Deputy Pensions Ombudsman in November 2024, with her first term starting on 9 December 2024.

Camilla has specialised in pensions law for over 27 years. Having originally trained as a barrister, she worked at Simmons & Simmons, CMS and Macfarlanes. She became a partner at Macfarlanes in 2010 and led the pensions practice from 2014 to 2024.

In private practice, Camilla advised trustees, corporate groups, investors and insurers on a wide range of pensions related matters.  She has advised on all aspects of the establishment and administration of defined benefit and defined contribution pension schemes, including master trusts; participation in public sector schemes; auto-enrolment; transfers to the Pension Protection Fund; and pension risk transfers to insurers. After leaving private practice in March 2024 Camilla joined TPO as a Senior Lawyer. 

Camilla has been a regular speaker at conferences and webinars organised by the Association of Pension Lawyers, the Pensions and Lifetime Savings Association, the Society of Pension Professionals, White Paper Conferences and the British Private Equity and Venture Capital Association.  She’s authored the pensions chapter to Tolley’s Insolvency Law Service, LexisNexis note on DB Consolidation and The Institute of Chartered Accountants in England and Wales guide on Auto-enrolment.
 

Deborah Evans was appointed as Chair of TPO by the Secretary of State for Work and Pensions in July 2025, and brings extensive leadership, governance and transformation experience from the public and regulatory sectors to the role. 

Deborah is currently Director and Chief Executive of Lawyers in Local Government. She also serves as a non-executive Director and Chair of the compliance Committee at the Property Ombudsman.

Deborah started her career in local government, and she has since gone on to work in senior roles across the legal sector, including as a Practice Director of a law firm and in management at the Legal Aid Board. She has held Chief Executive roles at the Legal Complaints Service (the precursor to the Legal Ombudsman), and at the Association of Personal Injury Lawyers.

Deborah has significant experience in driving innovation in the delivery of services and has contributed to the development of digital claims resolution platforms such as Claims Portal and MedCo. She is also a passionate advocate for good governance, co-producing the Code of Practice on Good Governance which set expectations for good governance in local government.

Outside of her professional roles, Deborah is Chair of Trent College in Nottingham. She is also deeply involved in her local community.

Myfanwy Barrett CB was appointed as a Non-Executive Director at The Pensions Ombudsman in May 2021. She also chairs the Audit and Risk Committee.

Myfanwy is a qualified accountant (CPFA) and her executive career was in public finance – she was Corporate Director of Finance at Harrow Council and Managing Director of Corporate Services at the House of Commons. She has experience of leading a wide range of services, including the MPs’ pension scheme and local government pension scheme, strategic planning, people, and portfolio management.

Myfanwy now works as a portfolio Non-Executive Director. She is currently on the Board of Nest Corporation, Plumbing Pensions (UK) Administration Ltd, Shelter, and two art galleries. 

In all her roles she has significantly improved governance, developed the financial strategy, and championed diversity and inclusion.

In 2018 Myfanwy was awarded the Most Honourable Order of the Bath, Companion (CB) for exemplary civilian merit.
 

Robert is a pensions professional with an extensive business background, largely in outsourcing and financial services. He has worked for trustee, not for profit, private equity owned, and insurance businesses over the last 30 years. The vast majority of his career has been helping significant numbers of pension scheme members and savers navigate the world of pensions and retirement saving.

With extensive experience both as an executive and non-executive within central government including the Cabinet Office and the Ministry of Defence he also brings recent local government experience as the immediate past CEO of the £8bn London Pension Fund Authority. Robert helped transition the Office of the Paymaster General from a public to a private sector outsourcing business in the late 1990s and worked with the Cabinet Office to establish the joint venture which became MyCSP. He has also managed the back office or pension functions for several large pension schemes, including the NHS, Civil Service, Royal Mail Statutory scheme, and the Railways Pension Scheme and until 2024, chaired the Armed Forces Pensions Board.

Robert is also a Trustee of the Creative Pensions Trust Mastertrust, a Governor of the Pensions Policy Institute and an Advisory Board member of the Clean Growth Fund. He is a frequent chair, contributor or speaker at pensions and employee benefits events, and regularly contributes to the UK pensions industry press on ESG, governance or helping members.

He is a Fellow of the Pensions Management Institute and has been both Chair and President during his service there. He is also an Accredited Professional Trustee with a real passion for good member outcomes. 
 

Robert Loughlin is Chief Operating Officer at The Pensions Ombudsman and joined in January 2024. 

Robert manages the casework and corporate service functions at The Pensions Ombudsman. He is a member of both the Executive and the Corporate Board.

Robert's previous role was at the Solicitors Regulatory Authority (SRA) as the Executive Director of Operations and Performance. During his time at the SRA, he oversaw the transformation of the organisation's operational work, delivering significant improvements in both the timeliness and levels of customer service of operational work. 

Prior to that, Robert was an Assistant Director at the General Medical Council (GMC) for 10 years, where he led operational and change management functions, including the GMC’s fitness to practise investigation and enforcement operation. 

Robert has an MBA from Kingston University and began his career as a graduate trainee and then store manager at Marks and Spencer Plc, before moving into the world of professional regulation in the late 1990s. 
 

Claire Ryan is Legal Director at The Pensions Ombudsman and also a member of the Executive Board and the Corporate Board. 

Claire leads the Legal Team (which includes technical pensions specialists). The Legal Team advises on jurisdiction, casework, litigation, policy and pensions legislation. Claire joined The Pensions Ombudsman in November 1999 as a lawyer, and then moved to Head of Legal, before being appointed as Legal Director in February 2016. 

Prior to joining The Pensions Ombudsman, Claire trained as a solicitor at Nabarro’s (now CMS) and then worked at Freshfields Bruckhaus Deringer in the ‘employment pensions and benefits’ department, where she specialised in pensions law.

Claire is a member of the Association of Pension Lawyers and regularly presents and gives talks on pension law issues and the work of The Pensions Ombudsman.

Jennifer Ryans joined the Pensions Ombudsman in September 2023 as Deputy Chief Operating Officer (Casework). She is a member of the Executive Board and leads the Ombudsman’s casework function.

Prior to joining the Pensions Ombudsman, Jennifer was Head of Dispute Resolution at the Housing Ombudsman where she led complex casework, systemic investigations and compliance with Ombudsman orders. During her 11 years at the Housing Ombudsman Jennifer managed all of the core casework functions and has significant experience in leading teams through major organisational change and establishing a positive and supportive working culture.

Jennifer has also been a senior manager within the London Borough of Wandsworth’s housing department and worked at the Financial Ombudsman Service.

Jennifer is a qualified solicitor in England, Wales and Ireland. She holds a Bachelor of Arts and a Bachelor of Laws degree from the National University of Ireland, Galway.
 

Claire Eadington joined the Pensions Ombudsman as Deputy Chief Operating Officer (Corporate Services) in December 2024. She is a member of the Executive Board.  Claire is responsible for the delivery of shared services across the organisation, including Governance, Digital, HR, Finance, Communications and Engagement.  

Claire has held operational leadership, governance and private office roles at Defra Arm's Length Bodies including the Environment Agency and Natural England. She has also led crisis management, strategy and programme delivery teams in the Cabinet Office, Civil Service HR and the Central Digital and Data Office.  

Prior to joining TPO Claire was Chief Executive of the Patchwork Foundation, a charity that gives young people from under-represented backgrounds the skills and experience to succeed in careers in government and politics. She was a speaker at TEDxWhitehallWomen and has given talks at the Institute for Government and Civil Service Live. 

Claire has a degree in Music from St Hugh’s College Oxford and a Postgraduate Certificate in Business Administration from Henley Business School.