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Customer Sales Advisor

Job details
Posting date: 01 June 2026
Salary: £30,000 per year
Hours: Full time
Closing date: 01 July 2026
Location: DE75
Remote working: On-site only
Company: Thorn Baker Recruitment
Job type: Permanent
Job reference: 248081-11212

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Summary

Thorn Baker Industrial Recruitment are currently recruiting for a number of Customer Service Advisors to work for a successful client of ours in the Heanor area of Derbyshire.

About the role:

Do you have a solid background in the automotive industry and enjoy helping others with technical advice? We have an exciting opportunity for an experienced automotive professional to join our client as a Customer Sales Advisor.

Highlights and Benefits:

• £30,000 per annum
• Monday - Friday 9:00am - 17:30pm
• 32 days holiday per year (including bank holidays).
• Access to a fully equipped company gym
• Full on-the-job training, with continuous development throughout your career
• Excellent long-term career progression
• Free takeaway meal every Friday
• Monthly sales bonus.

Role & Responsibilities:

    • Handling inbound and outbound calls with customers and trade partners.
    • Advising customers on suitable parts, services, and solutions.
    • Identifying opportunities to upsell products and services.
    • Managing live chat and online enquiries.
    • Creating invoices, proformas, credit notes, and courier labels.
    • Maintaining accurate customer and order records.
    • Acting as the link between customers and our internal technical teams to resolve issues quickly.

    What we're looking for:

      Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
      • A strong understanding of vehicle components, systems, and fault symptoms.
      • Proven ability to communicate technical information clearly to customers.
      • Experience in customer-facing or telephone-based roles preferred

      How to Apply:

      Apply now with your CV! Successful candidates can typically expect to start within a week.

      If this role isn't quite right for you, visit our jobs page to browse other exciting opportunities:
      https://www.thornbakerindustrial.co.uk/job-search

      Job Reference: PERM01

      Apply for this job