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Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Operations Manager
| Dyddiad hysbysebu: | 18 Mai 2026 |
|---|---|
| Cyflog: | £33,000.00 i £40,000.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £33000.00 - £40000.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Mehefin 2026 |
| Lleoliad: | Dorset, DT9 5FH |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A3701-26-0004 |
Crynodeb
Key areas of responsibility include: Operational leadership across reception, administration, and workflow teams HR management including recruitment, rotas, appraisals, and staff development Regulatory compliance with CQC, safeguarding, infection control, and GDPR Financial support: processes, budgets, claims, and cost control Patient experience improvement including complaints handling and access optimisation Digital and IT systems management including EMIS Web, telephony, and reporting (working with the surgery IT lead) Service development aligned with NHS priorities and practice goals About You We are looking for an individual who has: Experience in a senior administrative or management role Strong leadership, organisational and communication skills Confidence in managing people, performance, and change Strong problem-solving and organisational skills Excellent communication skills and the ability to build trust with staff, patients, and clinicians The ability to work well in a fast-paced environment with competing priorities A management qualification (ILM, CIPD) or experience in a GP practice (desirable but not essential) What We Offer A supportive, collaborative team environment Opportunities for professional development Involvement in shaping the future of the practice A role where your leadership directly improves patient care Working Conditions Full time, typically Monday to Friday. Occasional extended hours for meetings, audits, or urgent operational issues. Work closely with the surgery staff & external providers to ensure high quality patient centred care Key Outcomes for Success Smooth day-to-day operations High patient satisfaction Strong staff morale and retention Compliance with all regulatory standards Efficient financial performance Continuous improvement in access and service delivery