Motor Claims Handler (FNOL)
| Posting date: | 01 June 2026 |
|---|---|
| Salary: | £23,625 to £26,500 per year |
| Hours: | Full time |
| Closing date: | 01 July 2026 |
| Location: | Bolton |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | RDS-MCH |
Summary
A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is looking for a Motor Claims Handler to join its growing claims team. This is a great opportunity to build a career in insurance with fully funded CII qualifications and clear progression.
You'll manage FNOL (First Notification of Loss) and accidental damage motor claims from first notification through to settlement, looking after policyholders and making sure claims are handled fairly and efficiently.
What you'll be doing:
- Handling FNOL and accidental damage motor claims from start to finish
- Speaking with policyholders, gathering details and checking cover
- Assessing claims and progressing them towards settlement
- Keeping accurate records and meeting FCA and regulatory standards
- Delivering excellent customer service at every stage
What you'll need:
- Some experience in claims, insurance or a customer-focused role
- Strong communication skills and good attention to detail
- Confident using computer systems and managing a caseload
- A willingness to learn and study towards CII qualifications (fully funded)
What you'll get:
- Salary of £23,625 to £26,500 depending on experience
- Fully funded CII qualifications and structured career progression
- 25 days holiday plus bank holidays, rising with service
- Company pension, life assurance and a health cash plan
- £300 wellbeing allowance and a £1,000 employee referral scheme
- Hybrid working after probation, free parking and a friendly, supportive team
- Monday to Friday, 9am to 5pm (35 hours)
To apply, send your CV and we'll be in touch to talk through the next steps.
You'll manage FNOL (First Notification of Loss) and accidental damage motor claims from first notification through to settlement, looking after policyholders and making sure claims are handled fairly and efficiently.
What you'll be doing:
- Handling FNOL and accidental damage motor claims from start to finish
- Speaking with policyholders, gathering details and checking cover
- Assessing claims and progressing them towards settlement
- Keeping accurate records and meeting FCA and regulatory standards
- Delivering excellent customer service at every stage
What you'll need:
- Some experience in claims, insurance or a customer-focused role
- Strong communication skills and good attention to detail
- Confident using computer systems and managing a caseload
- A willingness to learn and study towards CII qualifications (fully funded)
What you'll get:
- Salary of £23,625 to £26,500 depending on experience
- Fully funded CII qualifications and structured career progression
- 25 days holiday plus bank holidays, rising with service
- Company pension, life assurance and a health cash plan
- £300 wellbeing allowance and a £1,000 employee referral scheme
- Hybrid working after probation, free parking and a friendly, supportive team
- Monday to Friday, 9am to 5pm (35 hours)
To apply, send your CV and we'll be in touch to talk through the next steps.