IT Service Desk Technician
| Dyddiad hysbysebu: | 01 Mehefin 2026 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 15 Mehefin 2026 |
| Lleoliad: | B32 3NT |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Birmingham Newman University |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | NU3526 |
Crynodeb
Birmingham Newman University is seeking to appoint a part-time IT Service Desk Technician to work on Mondays and Tuesdays. The role involves working in a first-line capacity on a busy IT Service Desk, answering and logging calls, dealing with staff, students and visitor queries on face-to-face basis, call logging system and email, escalating issues to other colleagues.
Candidates should have experience of working in a customer-facing role, with the ability to communicate effectively at all levels. They should also possess excellent IT Skills, including knowledge of Microsoft products such as Microsoft 365, Teams, OneDrive, SharePoint, Email), with a willingness to learn and develop Information Technology skills.
Informal enquiries about this opportunity are very welcome. Please contact Raj Kumar at raj.kumar@staff.newman.ac.uk to discuss the role further.
An application form and further details about this role are available from newman.ac.uk/jobs. Please email your completed application form by the advertised closing date to: recruitment@newman.ac.uk.
Please note that CVs are not accepted as part of the application process unless explicitly stated
Closing date for applications: 15 June
Interviews will take place in July TBC
Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/ or please contact the Human Resources Department.
Birmingham Newman University is an Equal Opportunity Employer
Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.
Candidates should have experience of working in a customer-facing role, with the ability to communicate effectively at all levels. They should also possess excellent IT Skills, including knowledge of Microsoft products such as Microsoft 365, Teams, OneDrive, SharePoint, Email), with a willingness to learn and develop Information Technology skills.
Informal enquiries about this opportunity are very welcome. Please contact Raj Kumar at raj.kumar@staff.newman.ac.uk to discuss the role further.
An application form and further details about this role are available from newman.ac.uk/jobs. Please email your completed application form by the advertised closing date to: recruitment@newman.ac.uk.
Please note that CVs are not accepted as part of the application process unless explicitly stated
Closing date for applications: 15 June
Interviews will take place in July TBC
Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/ or please contact the Human Resources Department.
Birmingham Newman University is an Equal Opportunity Employer
Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.