HEAD OF PRACTICE MANAGEMENT

Dyddiad hysbysebu:	29 Mai 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	16 Mehefin 2026
Lleoliad:	Wellingborough, NN8 1LT
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A1878-26-0005

Crynodeb

Accountable HR Accountable for the Practice adherence and compliance to Employment Law. Work with the Practice chosen HR service provider to discuss any HR issues to ensure the Practice is compliant and as a result indemnified for any issues that may arise. Ensure that the annual leave has been correctly calculated and uploaded into Clarity each year for all employees Collate GP (Partner, salaried GPs, registrars) annual leave and submit requests for approval via PM meeting Lead on organising Practice team events and wellbeing initiatives to support staff morale Lead and promote Practice apprenticeship scheme, ensuring it attracts high quality candidates for future workforce planning. With the Management team, oversee the recruitment, development and effective succession planning of staff within the Practice Review staff retention and identify any common themes within the Practice that need addressing/actioning. Work with the Management team to issue a staff newsletter providing updates to the team on points of interest. Resolution of disciplinary and grievance issues within the Practice Undertake annual staff survey, collate responses and identify actions. Progress with Partners and provide a presentation to staff for next steps. Ensures stronger leadership across all teams to ensure the Practice is Well Led as per CQC current requirements. Champion compassionate, inclusive and supportive leadership practices that prioritise staff wellbeing, engagement and retention. Support equality, diversity and inclusion initiatives across the Practice workforce. Develop and maintain workforce planning and succession plans to support long-term organisational resilience. Line Manager of Operations Manager, Senior Practice Manager and Finance Clerk To assist with recruitment, in accordance with Practice Policy. To assist with recruitment in accordance with Practice policy Undertake exit interviews with staff completing practice exit questionnaire To assist with recruitment, in accordance with Practice Policy. Undertake exit interviews with staff completing practice exit questionnaire Provide and/or delegate training to all new members of staff to ensure they are able to complete work to a high standard. Ensure regular monitoring sessions have been completed to ensure training is being completed and update skills analysis. Ensure probation reviews are completed Undertake quarterly one to ones and annual appraisals for the Operations Manager, Senior Practice Manager and Finance Clerk. Identify skill gaps to ensure there is a full trained management team to enable service delivery. Review skills matrix and validation of training forms. Ensure absences are recorded, including holiday requests, sickness and toil. Complete return to work interviews and discuss next steps if Bradford Factor Score exceeds 100. Sign off overtime prior to submission to the Finance Clerk Championing a compassionate, supportive and inclusive team culture with Partners and Practice Manager to actively promote mental health and wellbeing initiatives, fostering an environment that priorities the holistic health and happiness of all our employees Promote a positive speaking-up culture where staff feel empowered to raise concerns, ideas and opportunities for improvement. Finance Responsible for oversight of the financial performance and sustainability of the practice in conjunction with the Lead Partner for Finance Forecast income v expenditure for the forthcoming financial year to identify any areas of concern for cashflow. Discuss with Lead Partner for Finance. Review monthly income/expenditure budget reports with Finance Clerk to ensure the Practice is in line with forecasting. Reference GMS, PCN, ICB statements to validate income received Undertake quarterly meetings with Lead GP Partner for Finance and where necessary provide update to Partnership Review Payroll prior to submission with Finance Clerk and assist with any queries Assist Lead GP Partner for Finance with queries relating to Partner Drawings Review Pension/Superannuation submissions with Finance Clerk before submission to PCSE. Ensure Practice has paid PAYE and NHS Pensions each month Liaise with Practice accountants regarding queries relating to information for annual accounts. Organise annual accounts meeting with Partners/Accountant Identify opportunities to improve financial efficiency, maximise income streams and support long-term financial sustainability. Support monitoring of Practice performance against QoF, Enhanced Services and other contractual income opportunities. Contracts Ensure the Practice maintains sufficient indemnity insurance and annual reviews are completed with the Practice service provider. Ensure that Practice maintains sufficient locum cover, in the event of staff absence and undertake annual review with the Practice service provider. Liaise with Assura regarding changes to agreement, service charges and monthly rental. Review all contracts/agreements and discuss with Lead GP Partner for Contracts. Ensure the Practice complies with contractual obligations. Update all 3rd party service contracts onto Clarity and ensure reviews of services are completed by key stakeholders along with financial reviews Monitor contractual performance requirements and support the Practice in meeting all contractual and regulatory obligations. Strategic Keep abreast of all current developments within Primary Care and research, explore and develop opportunities for the Practice to maximise income for the Practice. Make recommendations to the Partners for practice development. Develop the Practice 5-year Business Plan and agree objectives with Partners supporting the Practices sustainable future. Present to Practice staff and provide regular updates. Explore areas for increasing incoming and/or reducing costs within the Practice. Organise Practice Open days and attend local health events to better educate and strengthen relationships with our Patients. Lead and support quality improvement initiatives using data, feedback, audits and learning outcomes to improve patient services and operational effectiveness. Support service redesign and transformation initiatives in line with NHS, ICB and PCN priorities. Use data, benchmarking and performance analysis to support strategic decision-making and organisational development. Work autonomously within agreed governance frameworks, escalating strategic, operational or financial risks to the Partners where appropriate. Compliance Accountable CQC inc H&S/Fire, Information Governance Accountable for the Practice compliance with all healthcare legislation including CQC and NHS England Working with the Operations Manager to review internal CQC testing schedule and identify areas of improvement to ensure the Practice maintains its Good rating. Attend regular Governance meetings for Significant/learning events, complaints, information governance, infection control and other key areas as required. Ensure these are clearly documented as evidence and provide updates to the wider Practice staff via bulletins/newsletters or meeting. Working with the Management Team, review, update and challenge the Practice policies and procedures for processes. Work with Management Team to ensure management controls and audits have been undertaken to evidence that processes have been completed correctly. Assist the Operations Manager with updating the Practice Risk Register with Practice processes to ensure controls are in place to mitigate risk. Work with Management Team regarding significant events to ensure follow up actions, learning and changes in procedures are implemented. Support continuous quality improvement and organisational learning to maintain and improve CQC compliance and patient safety standards. Ensure robust governance systems are in place to support safe, effective and well-led services. Digital Transformation Assist the Management Team and Partners with the implementation of new digital tools in line the NHS agenda or efficiencies identified by the Practice. Work with Operations Manager to ensure effective use of clinical systems Support the effective use of data, digital systems and emerging technologies to improve operational efficiency, patient access and service delivery. Promote digital innovation and continuous improvement aligned with NHS transformation priorities. Communications Ensure communications, alerts and updates from NHS England, ICB, LMC, Imms and other key areas are reviewed, shared and actioned by appropriate staff. Ensure effective internal communication systems are maintained to support staff engagement, operational awareness and organisational transparency. Meeting Attendance Practice Meeting work with the GP Practice lead in relation to agenda setting. Record minutes and distribute. Educational meeting as above Strategy meeting as above. Attend the following meetings and disseminate information to the Management Team/Partners. Practice Manager and Steering Group PCN meetings Locality Meetings LMC Practice Managers events/meetings Federation meetings Local MP Work with PCN, Neighbourhood team, other local Practices for the delivery services as guided by contracts.