Senior Individual Giving Manager
| Dyddiad hysbysebu: | 06 Mai 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £36,679 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Mehefin 2026 |
| Lleoliad: | Gateshead, NE8 2JR |
| Cwmni: | North Music Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 282 |
Crynodeb
Job Advert
Deadline for applications: 12 noon, 31st May 2026
Reports to: Head of Philanthropy
Location: The Glasshouse International Centre for Music
Working hours: Flexible 4 or 5 days
Salary: SCP 35, £36,679 per annum (full time)
About The Glasshouse International Centre for Music
We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians
are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking
toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.
Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that
means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across
the North East and through live- streamed performances and digital lessons.
About you
Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds
like you, read on to find out how you can hit the ground running.
About Individual Giving Manager
This role sits within our ambitious Fundraising Team, working towards a multi-million-pound annual target, with major gifts from
high-net-worth individuals forming a cornerstone of our future growth.
We’re looking for someone with genuine strength in securing significant five- and six-figure philanthropic gifts. Someone who
brings fresh thinking, creative energy and a sharp strategic mind; someone comfortable generating new ideas, testing approaches
and spotting opportunities for growth. Flexibility is key, including occasional evening and weekend work for donor events and key
moments in the calendar. Enthusiasm for music – ideally including classical and orchestral performance – is essential, enabling
you to connect confidently with our artistic work and donor community.
You’ll lead the development and delivery of one clear, joined-up Individual Giving programme at The Glasshouse, shaping one
thoughtful, coherent donor journey that supports every giving pathway, from first gift through to major support and legacies.
Working within the overall strategy set by the Head of Philanthropy, you’ll turn organisational priorities into clear, practical
plans – aligning campaigns, membership activity and donor engagement so that every interaction feels intentional, connected and
purposeful. You’ll work closely with colleagues across Fundraising, Marketing, Programme, Finance and Communications to keep
things aligned at every touchpoint.
What you’ll drive
* Strategic income growth: Develop and deliver multi-channel individual giving strategies (digital, direct mail and
face-to-face), with clear planning, creative execution and clear accountability against income targets.
* One joined-up donor journey: Shape and manage a coherent, creative, data-led journey that guides supporters from first
engagement through to long-term stewardship, ensuring a consistent experience across all giving streams.
* Stewardship and cultivation: Build and nurture deep, trust-based relationships with mid-level, major and high-net-worth
supporters, including proactively identifying prospects, developing tailored cultivation plans and securing significant gifts.
Create thoughtful stewardship opportunities, including events and tailored communications.
* Legacy giving: Lead the development and promotion of our legacy and in-memoriam giving work.
* Storytelling and engagement: Help shape compelling cases for support and fundraising narratives that feel clear, relevant and
distinctive, grounded in the real impact of our work. Work closely with Marketing, Communications and Social Media teams to
ensure individual giving is visible, consistent and powerfully expressed across digital channels, campaigns and content.
* Data, Gift Aid and compliance: Use Tessitura for reporting, insight and segmentation, ensuring GDPR compliance at all times.
Oversee accurate Gift Aid processing and maximise claims. Work with finance colleagues to support VAT-compliant fundraising
activity and membership structures.
* Leadership and collaboration: Manage and support two direct reports. Work closely with colleagues across Fundraising,
Programme, Finance, and the Leadership Team to embed a joined-up delivery and a confident, sustainable culture of
philanthropy.
* Oversight and performance: Hold strategic and operational oversight of Memberships, mid-level giving and high-net-worth
programmes, including responsibility for growing and managing a robust major donor pipeline. Monitor performance, identifying
risks and reporting progress to senior colleagues.
What we’re looking for
* Substantial recent experience in individual giving, with a clear track record of growing income and developing sustainable
supporter pipelines.
* Significant experience designing and delivering joined‑up donor journeys, with a strong track record of securing and stewarding
substantial philanthropic gifts, leading successful campaigns, and building relationships with mid‑level, major and
high‑net‑worth supporters.
* Up-to-date knowledge of the current fundraising landscape, including evolving donor expectations, digital engagement and
data-led decision making. Evidence of ongoing professional development, sector engagement or peer exchange is important.
* The judgement and leadership skills to support and motivate others, and to contribute confidently at a senior level.
* Proven success securing, negotiating and managing five- and six-figure gifts.
* Experience using insight and reporting to refine campaigns and improve performance across digital and offline channels.
Excellent verbal and written communication skills, with the ability to craft clear, persuasive and tailored proposals and
reports.
* Financial confidence in managing budgets, analysing performance and shaping strategic decisions.
* A creative and collaborative approach, with the relationship-building skills to work effectively across teams and with a wide
range of supporters.
* A strong understanding of stewardship and donor cultivation, including thoughtful event-based engagement and long-term donor
care.
* Energy, imagination and the confidence to test new ideas - bringing fresh thinking to how music-led individual giving can
evolve and thrive.
But don’t worry if you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more
interested in your determination, positivity, and willingness to get stuck in.
Our commitment to your development
At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So, you’ll work
closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like
to develop your skills in a certain area, we want to hear about it.
This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through
training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.
Diversity, Equality, and Inclusion
At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and
experiences are valued so everyone can be themselves.
Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your
background or the challenges you’ve faced.
For example, we would love to hear from you if you:
* Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
* Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
* Grew up in a family receiving Universal Credit or state benefits
* Have ever lived in council or social housing or been on the housing register
* Have ever lived in sheltered accommodation or experienced homelessness
* Experienced being in care at any point in your life
* Have been a refugee or asylum seeker
* Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced
racism
* These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
* We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age,
disability or any other protected characteristic as outlined in the Equality Act 2010.
Safeguarding children, young people and adults at risk
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those
that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development
to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes
relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate.
Right to Work
We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission
to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship. You will be asked to share proof of this
prior to receiving any offer of employment.
Our application process
Closing date for applications: 12 noon, 31st May 2026
Interview date: 10th June 2026
We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine,
so if you have any questions about the role or the application process, please get in contact.
Deadline for applications: 12 noon, 31st May 2026
Reports to: Head of Philanthropy
Location: The Glasshouse International Centre for Music
Working hours: Flexible 4 or 5 days
Salary: SCP 35, £36,679 per annum (full time)
About The Glasshouse International Centre for Music
We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians
are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking
toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.
Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that
means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across
the North East and through live- streamed performances and digital lessons.
About you
Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds
like you, read on to find out how you can hit the ground running.
About Individual Giving Manager
This role sits within our ambitious Fundraising Team, working towards a multi-million-pound annual target, with major gifts from
high-net-worth individuals forming a cornerstone of our future growth.
We’re looking for someone with genuine strength in securing significant five- and six-figure philanthropic gifts. Someone who
brings fresh thinking, creative energy and a sharp strategic mind; someone comfortable generating new ideas, testing approaches
and spotting opportunities for growth. Flexibility is key, including occasional evening and weekend work for donor events and key
moments in the calendar. Enthusiasm for music – ideally including classical and orchestral performance – is essential, enabling
you to connect confidently with our artistic work and donor community.
You’ll lead the development and delivery of one clear, joined-up Individual Giving programme at The Glasshouse, shaping one
thoughtful, coherent donor journey that supports every giving pathway, from first gift through to major support and legacies.
Working within the overall strategy set by the Head of Philanthropy, you’ll turn organisational priorities into clear, practical
plans – aligning campaigns, membership activity and donor engagement so that every interaction feels intentional, connected and
purposeful. You’ll work closely with colleagues across Fundraising, Marketing, Programme, Finance and Communications to keep
things aligned at every touchpoint.
What you’ll drive
* Strategic income growth: Develop and deliver multi-channel individual giving strategies (digital, direct mail and
face-to-face), with clear planning, creative execution and clear accountability against income targets.
* One joined-up donor journey: Shape and manage a coherent, creative, data-led journey that guides supporters from first
engagement through to long-term stewardship, ensuring a consistent experience across all giving streams.
* Stewardship and cultivation: Build and nurture deep, trust-based relationships with mid-level, major and high-net-worth
supporters, including proactively identifying prospects, developing tailored cultivation plans and securing significant gifts.
Create thoughtful stewardship opportunities, including events and tailored communications.
* Legacy giving: Lead the development and promotion of our legacy and in-memoriam giving work.
* Storytelling and engagement: Help shape compelling cases for support and fundraising narratives that feel clear, relevant and
distinctive, grounded in the real impact of our work. Work closely with Marketing, Communications and Social Media teams to
ensure individual giving is visible, consistent and powerfully expressed across digital channels, campaigns and content.
* Data, Gift Aid and compliance: Use Tessitura for reporting, insight and segmentation, ensuring GDPR compliance at all times.
Oversee accurate Gift Aid processing and maximise claims. Work with finance colleagues to support VAT-compliant fundraising
activity and membership structures.
* Leadership and collaboration: Manage and support two direct reports. Work closely with colleagues across Fundraising,
Programme, Finance, and the Leadership Team to embed a joined-up delivery and a confident, sustainable culture of
philanthropy.
* Oversight and performance: Hold strategic and operational oversight of Memberships, mid-level giving and high-net-worth
programmes, including responsibility for growing and managing a robust major donor pipeline. Monitor performance, identifying
risks and reporting progress to senior colleagues.
What we’re looking for
* Substantial recent experience in individual giving, with a clear track record of growing income and developing sustainable
supporter pipelines.
* Significant experience designing and delivering joined‑up donor journeys, with a strong track record of securing and stewarding
substantial philanthropic gifts, leading successful campaigns, and building relationships with mid‑level, major and
high‑net‑worth supporters.
* Up-to-date knowledge of the current fundraising landscape, including evolving donor expectations, digital engagement and
data-led decision making. Evidence of ongoing professional development, sector engagement or peer exchange is important.
* The judgement and leadership skills to support and motivate others, and to contribute confidently at a senior level.
* Proven success securing, negotiating and managing five- and six-figure gifts.
* Experience using insight and reporting to refine campaigns and improve performance across digital and offline channels.
Excellent verbal and written communication skills, with the ability to craft clear, persuasive and tailored proposals and
reports.
* Financial confidence in managing budgets, analysing performance and shaping strategic decisions.
* A creative and collaborative approach, with the relationship-building skills to work effectively across teams and with a wide
range of supporters.
* A strong understanding of stewardship and donor cultivation, including thoughtful event-based engagement and long-term donor
care.
* Energy, imagination and the confidence to test new ideas - bringing fresh thinking to how music-led individual giving can
evolve and thrive.
But don’t worry if you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more
interested in your determination, positivity, and willingness to get stuck in.
Our commitment to your development
At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So, you’ll work
closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like
to develop your skills in a certain area, we want to hear about it.
This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through
training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.
Diversity, Equality, and Inclusion
At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and
experiences are valued so everyone can be themselves.
Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your
background or the challenges you’ve faced.
For example, we would love to hear from you if you:
* Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
* Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
* Grew up in a family receiving Universal Credit or state benefits
* Have ever lived in council or social housing or been on the housing register
* Have ever lived in sheltered accommodation or experienced homelessness
* Experienced being in care at any point in your life
* Have been a refugee or asylum seeker
* Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced
racism
* These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
* We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age,
disability or any other protected characteristic as outlined in the Equality Act 2010.
Safeguarding children, young people and adults at risk
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those
that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development
to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes
relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate.
Right to Work
We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission
to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship. You will be asked to share proof of this
prior to receiving any offer of employment.
Our application process
Closing date for applications: 12 noon, 31st May 2026
Interview date: 10th June 2026
We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine,
so if you have any questions about the role or the application process, please get in contact.