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Band 3 - Receptionist, Paediatrics Outpatient Department

Manylion swydd
Dyddiad hysbysebu: 29 Mai 2026
Cyflog: £27,106.00 i £28,850.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £27106.00 - £28850.00 a year
Oriau: Llawn Amser
Dyddiad cau: 04 Mehefin 2026
Lleoliad: Hemel Hempstead, HP2 4AD
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: C9360-26-0235

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Crynodeb

Responsibilities will include but may not be limited to: Answering incoming calls in a friendly, courteous and polite manner, referring to the appropriate person where necessary. Responding appropriately to any queries that arise, using all information to hand to provide a response. Ensure patient pathway status is identified and appointments booked accordingly, in line with the regulatory access targets. Generate appointment letters within the Electronic Patient Record system (EPR) system as appropriate to send to patients. Inform supervisor and services of any capacity issues. Check new referral data information and whether patient has a Medical Record Number (MRN) within the EPR or appropriate clinical system. Ensure there are no duplicate records created.

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