Guidance

Our strategic risk chapters

2 June 2026
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To help prioritise ours and the industry’s strategic focus we issue chapters, which we update as part of a rolling process, focused on the key risks from across the sector and based on incident data, risk trend analysis and the findings from our inspections, investigations and audits.

Exclusions from mainline railway requirements

12 May 2026
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This page sets out what rail systems are excluded from the mainline railway requirements of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as amended) (ROGS).

ROGS

27 April 2026
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The regulatory requirements for managing safety on the railways, tramways and other guided transport systems. This page details who needs to comply and what they must do to meet minimum standards in Great Britain.

Core complaints data

27 March 2026
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We are responsible for the collection, monitoring and publication of rail customer complaints.

Accessible Travel Policy (ATP)

27 March 2026
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Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.