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IT/Administration Assistant

Job details
Posting date: 28 May 2026
Salary: £25,000 to £30,000 per year
Hours: Full time
Closing date: 27 June 2026
Location: Mold, Flintshire
Remote working: On-site only
Company: Broadwood Resources Ltd
Job type: Permanent
Job reference: BWJ225

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Summary


Benefits:
• Bonus scheme
• Flexitime (after probationary period)
• On-site parking
• Cycle to work scheme
• Company events
• Company pension
• Financial planning services
• Life insurance
• Private medical insurance
• Bereavement leave
• Sick pay

Company Overview:
This is a fantastic opportunity to become a key part of a small team within the IT department of an established and respected liability loss adjusting/TPA claims management organisation. This is a varied and exciting role with a company who deliver a superior claims handling service with commitment and expertise, managing a range of liability claims for insurer and insured client.
We are seeking a proactive and detail-oriented IT Administration Assistant to support the team in managing various technology-related tasks. The ideal candidate will possess strong organisational skills and a good understanding of office procedures. This role is essential in ensuring the smooth operation of our IT systems and providing assistance to staff as needed.


Essential Skills and Experience Required:
• Excellent organisational skills with the ability to manage multiple tasks effectively
• Ability to navigate around Microsoft Office 365 applications, in particular Microsoft Excel
• Good communication skills, both written and verbal, with a focus on good phone etiquette
• A proactive attitude towards problem-solving and a willingness to learn new technologies
• Ability to work independently as well as part of a team
• Previous experience in an administrative or clerical role
• Knowledge of IT hardware and network systems would be advantageous


Key Duties & Responsibilities:
• Working as part of a small, friendly team, reporting to the IT Manager
• Assisting with the provision of management information to clients and updating and developing the company Case Management System
• Assisting the IT Manager with management of IT network, communications network and general IT oversight
• Liaising with clients by email and on the phone
• Other administrative duties as the role requires


Schedule: Full-time, Monday - Friday, office-based; this position offers an exciting opportunity for individuals looking to develop their career in IT support within a dynamic environment
Location: Mold, Flintshire - candidates must be based within easily commutable distance

Apply today: Early interview and immediate start date available for the successful candidate

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