Supporter Care Advisor FTC
| Posting date: | 28 May 2026 |
|---|---|
| Salary: | £24,479.00 per year |
| Additional salary information: | Excellent company benefits |
| Hours: | Full time |
| Closing date: | 04 June 2026 |
| Location: | Salford, Greater Manchester, M50 2ZY |
| Company: | Brook Street |
| Job type: | Permanent |
| Job reference: | BBBH439723_1779978254 |
Summary
Job Title: Supporter Care Administrator/Customer Service Advisor
Location: Salford (Office-Based)
Hours: Monday to Friday, 9:00 AM - 5:00 PM
My client is currently seeking a Temporary Supporter Care Administrator to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business.
Main Duties & Responsibilities:
- Respond to inquiries from supporters, ensuring accurate and timely recording of details on the system.
- Provide exceptional customer service to enhance the service offered.
- Handle sensitive information with confidentiality, ensuring appropriate data protection.
- Share inspirational stories with supporters to encourage continued support.
- Make outbound calls to engage with supporters and promote campaigns.
- Manage administration of supporter requests, donation queries, and update personal details.
- Provide administrative support to the Supporter Care Team, including assistance with team projects and purchasing activities.
- Collect and input data, producing basic reports as needed.
- Handle sensitive legacy-related correspondence and assist with troubleshooting minor system issues.
- Greet visitors and ensure security protocols are followed.
This is a great opportunity to contribute to a meaningful cause in a supportive office environment. If you're proactive, organized, and have a commitment to safeguarding, we'd love to hear from you!
This is ideal for any candidate who has previously worked within a similar role or contact centre-based customer service roles.
Apply now!
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.