Experienced Receptionist
| Posting date: | 28 May 2026 |
|---|---|
| Salary: | £13.51 per hour |
| Additional salary information: | £13.51 an hour |
| Hours: | Full time |
| Closing date: | 15 June 2026 |
| Location: | Dewsbury, WF12 0DH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3496-26-0002 |
Summary
Main Duties and Responsibilities Greet patients and visitors in a courteous and professional manner Manage incoming telephone calls and respond to patient enquiries efficiently Book, amend, and cancel patient appointments using the clinical system Register new patients and update patient records accurately Process repeat prescription requests in line with practice procedures Handle incoming and outgoing correspondence, including emails and letters Scan and file clinical documents accurately onto patient records Signpost patients to the most appropriate clinician or service Maintain patient confidentiality and comply with GDPR requirements Support clinicians and the wider practice team with administrative tasks Manage workload effectively and prioritise tasks within a busy environment Ensure the reception area remains tidy, professional, and welcoming Participate in team meetings and mandatory training as required Follow all practice policies, procedures, and health & safety guidance