Dewislen

Sales Administrator

Manylion swydd
Dyddiad hysbysebu: 28 Mai 2026
Cyflog: £26,436 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 27 Mehefin 2026
Lleoliad: Wolverhampton
Gweithio o bell: Ar y safle yn unig
Cwmni: Tudor Employment Agency Ltd
Math o swydd: Parhaol
Cyfeirnod swydd: TEASALAD/22

Gwneud cais am y swydd hon

Crynodeb

✅ Sales Administrator

Location: Wolverhampton
⏰ Hours: Monday to Friday, 8:00am – 5:00pm (flexibility required)
Salary: £26,436 per annum

The Role
We are seeking an organised and customer-focused Sales Administrator to support the smooth running of the sales office within a fast-paced packaging environment. You will be responsible for handling customer enquiries, processing orders, and ensuring excellent communication between clients, production, and the sales team.

Key Responsibilities
Professionally handle customer enquiries, orders, and queries via phone, email, and other communication channels
Process all customer requests accurately and in a timely manner
Maintain and update customer files, ensuring all records are accurate and well organised
Provide regular feedback and updates to customers regarding enquiries and order progress
Answer incoming calls promptly and professionally (within 3 rings where possible)
Process customer enquiries from multiple sources (phone, email, sales team, visits, and post)
Manage customer orders from receipt through to completion
Process new customer orders, liaising with design teams on artwork and formes where required
Handle and resolve customer queries, complaints, and issues efficiently
Keep customers informed of order developments, timelines, and any changes
Support colleagues within the sales office during busy periods
Work closely with the external sales team to ensure seamless service delivery
Raise purchase orders and liaise effectively with suppliers
Carry out additional duties as required by management

About You
Minimum 1 year experience in a sales administration or customer service role
Experience within manufacturing, packaging, or a similar fast-paced environment (desirable)
Strong customer service skills with experience handling enquiries, complaints, and problem resolution
Ability to prepare and manage quotations accurately
Experience using CRM/ERP systems (knowledge of Abaca system highly desirable)
Excellent organisational skills with the ability to prioritise workload effectively
Strong attention to detail and accuracy in data entry and order processing
Confident communicator with a professional and friendly manner
Proficient in Microsoft Office, particularly Excel
Proactive approach with the ability to work on your own initiative and as part of a team
Willingness to learn and stay updated on industry and customer requirements

In order to be considered for this position or for further information please contact Gina on: 01922 725445 ext 1004
Email your CV to: commercial@tudoremployment.co.uk

️ Apply online: http://tinyurl.com/PERMF0RM

You can browse all our roles at www.tudoremployment.co.uk

#TeamTudor looks forward to hearing from you!

Gwneud cais am y swydd hon