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Receptionist (Maternity Cover)

Job details
Posting date: 28 May 2026
Salary: £12.71 per hour
Additional salary information: £12.71 an hour
Hours: Full time
Closing date: 12 June 2026
Location: Brigg, DN20 9ED
Company: NHS Jobs
Job type: Contract
Job reference: A1989-26-0007

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Summary

Main Duties and Responsibilities Provide a professional and courteous reception service to patients and visitors. Answer incoming telephone calls promptly and deal with enquiries appropriately. Book, amend and cancel patient appointments using the clinical system. Signpost patients to the most appropriate clinician or service. Receive and accurately record patient information. Maintain and update patient records ensuring accuracy and confidentiality at all times. Handle incoming and outgoing correspondence including emails, letters and clinical documents. Scan and file documents electronically within patient records. Liaise with GPs, nurses and other members of the multidisciplinary team. Support patients with general enquiries and provide assistance where required. Ensure the reception and waiting areas are kept tidy and welcoming. Open and close the reception area following practice procedures where required. Undertake general administrative duties to support the practice team. Participate in training and team meetings as required. The postholder will communicate with patients, carers, visitors and healthcare professionals on a daily basis and must demonstrate excellent communication and interpersonal skills at all times. This job description is intended as a guide to the main responsibilities of the post and may be amended following consultation to meet the changing needs of the practice.

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