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Viral Hepatitis/IBD Admin Officer

Job details
Posting date: 28 May 2026
Salary: £25,760.00 to £27,476.00 per year
Additional salary information: £25760.00 - £27476.00 a year
Hours: Full time
Closing date: 11 June 2026
Location: Northampton, NN1 5BD
Company: NHS Jobs
Job type: Contract
Job reference: C9265-26-0386

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Summary

Deal with concerned patients/relatives with empathy, patience, and discretion, especially when conveying sensitive information. Ensure confidentiality is maintained in all communications and that documents and other sensitive information are always secure. Support with communication for all medical, professional, and allied medical staff, both within this Trust and with external organisations, and patients, using judgment to facilitate a successful outcome of all enquiries. Test/investigation results are to be tracked, and clinical staff are to be alerted of these outcomes to ensure that urgent and abnormal results are actioned quickly. Support the nursing team to encourage individuals living with, and at risk of, Viral hepatitis, but who are not yet engaged in treatment, access healthcare services. Support the nursing team to encourage individuals living with inflammatory bowel disease to access healthcare services. Support with communication for all medical, professional, and allied medical staff, both within this Trust and with external organisations, and patients, using judgment to facilitate a successful outcome of all enquiries. Liaise with other hospital departments, GPs and other health care agencies when required. Assist with coordination of clinical activity related to the subspecialties within Gastroenterology, including the booking of appointments, patient contact and outcoming of appointments. Supporting the management and validation of patients pathways including the tracking of live databases. Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and annual leave. Assist in the coordination of Clinical Teams diaries to ensure effective time management. Assist and help colleagues when the need arises, supporting with typing for other nurses specialist or consultants within the department. Provide general admin services including photocopying, filing, and other office routines. Any other general administrative duties decide by the Administration Manager or Senior Clinical lead nurse for the service.

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