Ward Clerk Team Leader
| Dyddiad hysbysebu: | 27 Mai 2026 |
|---|---|
| Cyflog: | £25,760.00 i £27,476.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £25760.00 - £27476.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Mehefin 2026 |
| Lleoliad: | Coventry, CV2 2DX |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9218-26-0622 |
Crynodeb
Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate. Communicate with staff, patients and/or external organisations using appropriate methods. Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived. Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department. Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos). Assist with training new team members in Trust operational systems and department procedures. Responsible for ordering stationery and other equipment whilst monitoring and maintaining stock levels using Integra system. Responsible for the receipt and distribution of incoming/outgoing post and action accordingly. Prioritise daily tasks to achieve timescales set. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and values and departmental standards. Provide appropriate cover in the absence of other members of the team. Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement Supervise the daily workload of the Ward Clerk team, ensuring adequate cover is provided for the ward at all times. Coordinate staff rotas and manage annual leave requests to ensure service continuity. Lead the induction and training of new Ward Clerks in Trust operational systems (e.g., Integra, EPR) and departmental procedures, signing off on competencies. Monitor data entry accuracy regarding patient admission, discharge, and transfer data to support Trust targets and income recovery. Manage the ordering of stationery and non-clinical stock using the Integra system. Liaise with Medical Staffing, Health Records, and other support services to resolve systemic issues affecting the ward. For further details of the role please see the attached job description.