Customer Services Assistant
| Posting date: | 28 May 2026 |
|---|---|
| Salary: | £25,249 to £26,707 per year |
| Hours: | Full time |
| Closing date: | 25 June 2026 |
| Location: | Southampton, Hampshire |
| Remote working: | On-site only |
| Company: | University of Southampton |
| Job type: | Contract |
| Job reference: | 3422926FB |
Summary
This is a fixed term post for 4 months to cover maternity leave.
An opportunity has arisen to join the team at the Glen Eyre Halls of Residence. This is a fixed-term contract for four months. The post is a busy customer-facing role that is based across two areas- the main reception and the post room. You will be regularly interacting with students, contractors and visitors. You will need to to be used to using IT systems, answering phone calls, and quickly become familiar with the University processes and procedures. There are four other members of the team and you will need to be able to work Monday to Friday between 8am-4pm and 12pm-8pm- depending on the rota. There is never a dull moment and each day can throw up new challenges, but we all work together and support each other to deliver the best service we can.
Working at the University of Southampton:
Check out the staff benefits and why you should join us at The University of Southampton.
As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.
This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.
Apply by 11.59 pm UK time on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.
An opportunity has arisen to join the team at the Glen Eyre Halls of Residence. This is a fixed-term contract for four months. The post is a busy customer-facing role that is based across two areas- the main reception and the post room. You will be regularly interacting with students, contractors and visitors. You will need to to be used to using IT systems, answering phone calls, and quickly become familiar with the University processes and procedures. There are four other members of the team and you will need to be able to work Monday to Friday between 8am-4pm and 12pm-8pm- depending on the rota. There is never a dull moment and each day can throw up new challenges, but we all work together and support each other to deliver the best service we can.
Working at the University of Southampton:
Check out the staff benefits and why you should join us at The University of Southampton.
As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.
This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.
Apply by 11.59 pm UK time on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.