Agency Partnership Officer
| Dyddiad hysbysebu: | 29 Mai 2026 |
|---|---|
| Cyflog: | £31,900 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mehefin 2026 |
| Lleoliad: | Llandudno Junction, Conwy County |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | North Wales Housing |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: |
Crynodeb
Agency Partnership Officer
Location: Agile/Home
Contract: Temporary for up to 12-months
Salary: £31,900 per annum
Hours: 35 hours per week
About the Role
To deliver high-quality specialist housing services across NWH indirectly managed homes. Monitor compliance, promote high standards of service, and support the wellbeing of residents.
Key responsibilities include:
• Providing a housing management service to residents
• Contract management (including drafting of management agreements)
• Identifying and reporting risks, including health & safety and safeguarding
• Addressing resident issues relating to anti-social behaviour, harassment and other tenancy related issues and concerns
• Representing NWH in external forums, such as Court proceedings, tribunal hearings and case reviews handling issues
• Regular audits and quality assurance reviews of housing management practices
• Working closely with a variety of external and internal multi-disciplinary teams including social services, health and welfare agencies
About You
We’re looking for a professional individual who puts customers at the heart of everything they do.
Essential requirements:
• Full UK driver’s licence, with access to own transport
• Organisational & Problem-Solving Skills
• Person-Centred & Interpersonal Skills
• Self-Motivation & Initiative
• Property & Tenancy Management Experience
Why Join Us?
North Wales Housing has been providing homes and services across North Wales since 1974. With over 3,000 homes and around 230 colleagues, we are proud of our Investors in People Gold accreditation and our commitment to our communities and people.
We offer:
• A supportive, values driven organisation
• Minimum of 25 days annual leave plus bank holidays
• Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
• Further studies support and career development opportunities
• Employee health assistance and Annual Leave purchase scheme
• Enhanced maternity and paternity pay
• Generous contributory pension scheme
Applying
If you’re client focused and keen to support a meaningful project, we’d love to hear from you.
Our values
We work as One Team, build Trust, stay Open, and continue to Learn — always putting our residents and communities first.
At North Wales Housing, we’re committed to being open to all and closed to prejudice. We welcome applications from people of all backgrounds and experiences, and we work hard to ensure our recruitment process is fair, inclusive and accessible to everyone. We value diversity, encourage authenticity, and believe we achieve more as One Team. If you need any adjustments or support during the recruitment process, please let us know — we’re here to help you to be at your best.
Location: Agile/Home
Contract: Temporary for up to 12-months
Salary: £31,900 per annum
Hours: 35 hours per week
About the Role
To deliver high-quality specialist housing services across NWH indirectly managed homes. Monitor compliance, promote high standards of service, and support the wellbeing of residents.
Key responsibilities include:
• Providing a housing management service to residents
• Contract management (including drafting of management agreements)
• Identifying and reporting risks, including health & safety and safeguarding
• Addressing resident issues relating to anti-social behaviour, harassment and other tenancy related issues and concerns
• Representing NWH in external forums, such as Court proceedings, tribunal hearings and case reviews handling issues
• Regular audits and quality assurance reviews of housing management practices
• Working closely with a variety of external and internal multi-disciplinary teams including social services, health and welfare agencies
About You
We’re looking for a professional individual who puts customers at the heart of everything they do.
Essential requirements:
• Full UK driver’s licence, with access to own transport
• Organisational & Problem-Solving Skills
• Person-Centred & Interpersonal Skills
• Self-Motivation & Initiative
• Property & Tenancy Management Experience
Why Join Us?
North Wales Housing has been providing homes and services across North Wales since 1974. With over 3,000 homes and around 230 colleagues, we are proud of our Investors in People Gold accreditation and our commitment to our communities and people.
We offer:
• A supportive, values driven organisation
• Minimum of 25 days annual leave plus bank holidays
• Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
• Further studies support and career development opportunities
• Employee health assistance and Annual Leave purchase scheme
• Enhanced maternity and paternity pay
• Generous contributory pension scheme
Applying
If you’re client focused and keen to support a meaningful project, we’d love to hear from you.
Our values
We work as One Team, build Trust, stay Open, and continue to Learn — always putting our residents and communities first.
At North Wales Housing, we’re committed to being open to all and closed to prejudice. We welcome applications from people of all backgrounds and experiences, and we work hard to ensure our recruitment process is fair, inclusive and accessible to everyone. We value diversity, encourage authenticity, and believe we achieve more as One Team. If you need any adjustments or support during the recruitment process, please let us know — we’re here to help you to be at your best.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.