Support Worker/Navigator Urology | Liverpool University Hospitals NHS Foundation Trust
| Posting date: | 05 May 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,392 - £31,157 Salary is dependant on experience |
| Hours: | Part time |
| Closing date: | 04 June 2026 |
| Location: | Liverpool, L7 9AL |
| Company: | Liverpool University Hospitals NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7931927/287-RSUR-68-26 |
Summary
The post holder will be an integral part of the Urology Cancer Admin Team, who assists, supports and co-ordinates the pathway for prostate cancer patients who have completed primary treatment. A large part of the role is to assist patient to transfer onto a supported self management programme to reduce the number of visits to hospital . They will be providing administrative and co-ordinated support to patients, families, consultants, cancer nurse specialists and other staff involved in the prostate cancer pathway.
They will co-ordinate/act independently to make OPD appointments for those with abnormal results, fast track patients back into the system if required,.
Ensure system is kept updated with all patient interactions and that reminder letters for repeat tests are sent out in timely manner.
Administer fail safe to ensure patients’ results are registered accurately and action taken appropriately.
Coordinate patient Health MOT information and respond to any areas of concern that have been highlighted by patient.
Registration of patients onto relevant databases ensuring all patient data both clinical and personal is electronically and accurately recorded
Be the point of contact for all enquires relating to the supported self management system for prostate patients. Develop the knowledge and skills on how patients can be transferred onto this system ensuring that they fully understand how it works and the benefits to them.
Facilitating communication and information flows, initiating and responding to correspondence/emails and resolving enquiries.
Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users.
Maintain an accurate database/portal of patients including systems to track interval investigations and monitor incoming health status information from patients using the system.
Specifically assist the ANP's in co-ordinating care by tracking patient pathways and providing a point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.
Triage incoming calls, using a risk assessment framework and initiate appropriate response according to protocols and individual pathways
Provide basic telephone advice and refer on or sign-post to other sources of support
Have excellent I T , counselling and persuasive skills
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
Coordinate/act independently to make OPD appointments for those with abnormal results, fast track patients back into the system if required, and to respond appropriately when faced with a sudden deterioration situation by alerting other members of the team.
Ensure system is kept updated with all patient interactions and that reminder letters for repeat tests are sent out in timely manner.
Administer fail safe to ensure patients’ results are registered accurately and action taken appropriately.
Coordinate patient Health MOT information and respond to any areas of concern that have been highlighted by patient.
Registration of patients onto supported self management system ensuring all patient data both clinical and personal is electronically and accurately recorded.
Ensure investigation reports are obtained, shown to medical staff, action
taken and filed in patient case notes as soon as possible.
Use databases and computer packages to initiate and maintain records and generate statistics for analytical purposes. Collect, collate and report routine and simple data.
Manage workload and liaise with colleagues in periods of annual leave and
sickness.
This advert closes on Tuesday 19 May 2026