Dewislen

Apprentice Administrator - Customer and Neighbourhood

Manylion swydd
Dyddiad hysbysebu: 29 Mai 2026
Oriau: Llawn Amser
Dyddiad cau: 28 Mehefin 2026
Lleoliad: Basingstoke, Hampshire, RG21 4FA
Gweithio o bell: Ar y safle yn unig
Cwmni: Sovereign Network Group
Math o swydd: Prentisiaeth
Cyfeirnod swydd: JR455_1780081794

Gwneud cais am y swydd hon

Crynodeb

We have an opportunity for an Apprentice Business Administrator to join us at SNG.

You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.

The salary starts from £15,680 depending on your age and experience.

About SNG

SNG (Sovereign Network Group) is one of the largest housing associations in England.

Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.

Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.


The Apprenticeship

This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.

You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.

In this role, you will:

  • Carry out basic admin tasks and data entry
  • Respond to customer enquiries
  • Support case management activity
  • Work with colleagues and external partners
  • Attend meetings and site visits with team members
  • Help with reporting and system updates

As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.

You'll also be attending college to complete a Level 3 Business Administrator qualification.

At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.

The Details

  • We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
  • To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
  • You can apply until midnight on the 23rd June 2026
  • We will let you know if you will be invited to our assessment days by Tuesday 14th July

The assessment day will take place on the 24th July, please make sure you are available.

Candidate Guide

Job Description

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon