IT Support Technician
| Posting date: | 29 May 2026 |
|---|---|
| Salary: | £28,000 per year |
| Hours: | Full time |
| Closing date: | 28 June 2026 |
| Location: | Eye, Suffolk |
| Remote working: | On-site only |
| Company: | Cranswick Country Foods |
| Job type: | Permanent |
| Job reference: |
Summary
Job Description:
Crown Farms & Crown Milling, a division of Cranswick PLC, are looking for a committed IT Support Worker at our facility in Kenninghall, Norfolk.
You will be working as part of the IT Team to provide comprehensive support of all IT users across Crown Farms and Crown Milling.
Primary contact to support IT users within Crown Chicken sites.
Supporting Farm apps and remote network infrastructure. ·
Support and monitor the current infrastructure, systems & production systems. ·
Assist end users with typical day to day IT queries & troubleshooting.
Assist the factory users with using the production systems. ·
Build & configure hardware including servers, workstations & mobile devices.
Create and maintain documentation.
Update ticketing system to ensure relevant details are recorded and SLA’s are met for each issue ·
Work with Local and Group IT to support apps, rollouts, trials and projects. ·
Out of hours working may be required on an ad hoc basis. ·
Ensure that all systems on site are maintained & kept up to date. ·
Prioritising and managing workload effectively
Pay and benefits
Pension – 3% employer contributions/5% employee contributions
Discounted local gym membership
Death in service insurance
Access to our Feed Your Wellbeing hub, with retail discounts and a range of other perks!
Share of the profits with our discounted share scheme
Holiday purchase scheme
Job Type: Full-time
Crown Farms & Crown Milling, a division of Cranswick PLC, are looking for a committed IT Support Worker at our facility in Kenninghall, Norfolk.
You will be working as part of the IT Team to provide comprehensive support of all IT users across Crown Farms and Crown Milling.
Primary contact to support IT users within Crown Chicken sites.
Supporting Farm apps and remote network infrastructure. ·
Support and monitor the current infrastructure, systems & production systems. ·
Assist end users with typical day to day IT queries & troubleshooting.
Assist the factory users with using the production systems. ·
Build & configure hardware including servers, workstations & mobile devices.
Create and maintain documentation.
Update ticketing system to ensure relevant details are recorded and SLA’s are met for each issue ·
Work with Local and Group IT to support apps, rollouts, trials and projects. ·
Out of hours working may be required on an ad hoc basis. ·
Ensure that all systems on site are maintained & kept up to date. ·
Prioritising and managing workload effectively
Pay and benefits
Pension – 3% employer contributions/5% employee contributions
Discounted local gym membership
Death in service insurance
Access to our Feed Your Wellbeing hub, with retail discounts and a range of other perks!
Share of the profits with our discounted share scheme
Holiday purchase scheme
Job Type: Full-time
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.