Scheduling Officer (SACT) | The Newcastle upon Tyne Hospitals NHS Foundation Trust

Dyddiad hysbysebu:	06 Mai 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£24,937 - £26,598 pro rata
Oriau:	Rhan Amser
Dyddiad cau:	05 Mehefin 2026
Lleoliad:	Carlisle, CA2 7HY
Cwmni:	The Newcastle upon Tyne Hospitals NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	7939508/317-2026-19-13-DR

Crynodeb

We are looking for a Band 3 Scheduling Officer to join our SACT scheduling team in Cumbria.

The role will be an office based admin position dealing with telephone queries from patients undergoing cancer treatment, scheduling in appointments for systemic anti-cancer therapies (SACT) and be part of the wider MDT involved in the patient pathway. The role is fast paced, requiring strict attention to detail and ability to multi task.

The ideal candidate should have excellent computing skills, communication skills and able to liaise with patients. An understanding of cancer waiting times or experience in working in a cancer related role is highly advantageous.
• 37 Hours 30 Minutes/Week
• Interview date 27 May 2026
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE
• NCCC/NC is a large clinical board with patients being treated in a number of locations. The main duties of the role will include:
• Receiving referrals for cancer treatment
• Booking patients in for pre assessment clinics
• Booking patients in for SACT treatments
• Managing deferrals of patient appointment
• Managing a busy email inbox and responding to queries in a timely manner
• Answering telephone queries and communicating with patients/relatives.
• Liaising with nursing and medical staff



As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:
• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
• To receive referrals and schedule patients for out-patient chemotherapy for cancer.
• To provide co-ordination of the patient pathway. A key feature of the post will be to act as the link between the patients, oncology wards, consultants, planning department chemotherapy outpatients, treatment machines and medical records in co-ordinating the treatment plan for each patient ensuring department,
chemotherapy outpatients, treatment machines and medical records in coordinating the treatment plan for each patient ensuring cancer targets are not breached.
• To be part of a team responsible for ensuring waiting time targets are met, using analytical, judgement, influencing and persuasion skills within the multi-disciplinary team environment.
• To allocate appropriate appointment slots for each stage of the treatment process, liaising with relevant staff as necessary.
• To maintain awareness of service delivery developments and contribute to the implementation of change within the service.
• To participate in all aspects of the administration service within Chemotherapy as required. Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
• Ensure case notes, x-rays and results are available for the commencement of patients chemotherapy treatment.
• To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc.)






This advert closes on Thursday 14 May 2026

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