Operational Support Officer
| Dyddiad hysbysebu: | 26 Mai 2026 |
|---|---|
| Cyflog: | £12.86 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Mehefin 2026 |
| Lleoliad: | Chester, Cheshire, CH1 2AN |
| Cwmni: | Brook Street |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | BBBH438428_1779809918 |
Crynodeb
Operational Support Officer (Court Environment) - Chester
Our client, a reputable organisation within the justice system, is hiring for a full-time temporary Operational Support Officer at Chester Crown Court. This role offers an exciting opportunity to support the smooth running of court proceedings in a busy environment. The contract is initially for 3 months, with the possibility of extension, working Monday to Friday, 9am to 5pm. The hourly rate is £12.86.
This rote will primarily be Court Usher duties with admin tasks as the secondary focus.
What you'll be doing:
* Welcome and assist court users, including judiciary, legal representatives, police, and the public.
* Call parties into court, coordinate hearing schedules, and liaise with clerks and witnesses.
* Prepare courtrooms, support hearings via video link, and manage courtroom logistics.
* Provide clear information about proceedings and support users with diverse needs.
* Handle administrative tasks such as updating systems, managing correspondence, and preparing files.
* Support enforcement activities, scheduling, and judicial diary management.
* Ensure health and safety procedures are followed, including safety checks and issue logging.
What you'll bring:
* Confident, organised, and calm under pressure.
* Excellent communication skills, with a professional and empathetic approach.
* Ability to react quickly and adapt to unexpected situations.
* Strong team player with good attention to detail.
* Experience in customer service or administrative roles is desirable.
* Ability to handle sensitive situations with discretion and professionalism.
Essential skills and qualities:
* Effective communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Good organisational and time-management skills.
* Comfortable working within strict procedures and guidelines.
Education & Certifications:
* No specific formal education required.
* Basic IT skills for data entry and system updates.
Additional requirements:
* Successful candidates will undergo background checks, including DBS clearance, references, and address verification.
If you're organised, professional, and interested in a role within the justice system, we encourage you to apply today and support the vital work of our client at Chester Crown Court!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.