Police Services Call Centre Operator
| Dyddiad hysbysebu: | 22 Mai 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Mehefin 2026 |
| Lleoliad: | M22 5PR |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 96656 |
Crynodeb
-Are you looking for a new challenge?
-Do you have good problem-solving skills?
-Can you be friendly and helpful on the telephone?
If you answered yes, this could be the job for you!
You would be joining Mitie Care & Custody Police Services, the leading forensic healthcare & custody detention provider in the UK, delivering services to 27 police forces.
We are passionate about what we do and go above and beyond to provide an exceptional service that we can be proud of. We are looking for a like-minded individual with the right skills and attitude to join our team.
No two days are the same with an extremely varied workload. You will be providing exemplary, confidential support to the senior managers, healthcare professionals and police in our nationwide contracts.
You will primarily be based in our Manchester office, but we offer an agile working arrangement with some days spent working from home. We feel this increases productivity and improves our employees' work-life balance.
This role would suit someone who
-has a can-do attitude
-is wanting to make a difference to people's lives
-can communicate well at all levels
-can work well in a team and be a role model to others
-has good IT skills and not afraid to learn new systems
Hours: 42 hours per week (average) based on a rolling shift pattern of days, nights and weekends (with overtime opportunities available).
Annual Leave: 25 days plus bank holidays
Salary: £27,834.96 - £29,374.80
Start Date: July/August 2026 (or sooner depending on availability of successful candidate)
We don't need you to have previous experience of working in a call centre, we're looking for people with transferrable skills and an enthusiastic attitude. Your way of thinking and behaviour is just as important as your experience.
As well as the industry standard benefits such as an Employee Assistance Programme and a Cycle to Work Scheme to name but a few, we also offer:
-Access to 24/7 Virtual GP for all employees and their families
-An on-site canteen with flexible ‘grab & go' facilities
-A supportive induction and training programme with opportunities for development
-Paid volunteering days
-Free on-site parking
-Staff social events such as buffets, Christmas markets, and competitions.
Closing Date: 8th June 2026 (or sooner if successful candidate selected)