System Coordination Centre (SCC) Senior Officer
| Dyddiad hysbysebu: | 21 Mai 2026 |
|---|---|
| Cyflog: | £39,959 i £48,117 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £39959 - £48117 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Mehefin 2026 |
| Lleoliad: | Worcester, WR3 7NS |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | D9105-0526-003 |
Crynodeb
This role supports the urgent, emergency, and critical care system in driving operational balance, shared risk, and guide transformation to improve performance and patient outcomes across the system This role will involve attending system escalation calls, providing recommendations, and gaining assurance over actions to mitigate operational pressure Support the development of our system operational coordination centre and you will bring experience and knowledge of aspect of operational resilience The role is designed to deliver a consistent operational resilience response for the work programme, using a combination of subject matter expertise and technical skills Provide accurate, proactive, and high-quality administrative support to the System Coordination Centre (SCC) team in a timely manner Specific tasks for the Senior Officer will include but not be limited to: Supporting the SCC Senior Manager and SCC Manager in the implementation of a robust operational resilience offer Supporting the identification, implementation and resourcing of short-term actions and mitigations within the system for the delivery of improved quality, safety, and performance standards Providing appropriate reports and updates as required for both operational and transformational meetings Supporting the development and assisting in the delivery of activity dashboards to support existing and new opportunities Support the system winter/ surge planning process Support the review of services where necessary and ensure that the services delivered are fit for purpose and meet the needs of the population Support the SCC Manager in delivering training material to on call colleagues where relevant Encourage cross working in the team and with other teams within the system Effectively responding to system escalations in times of pressure Proactively Horizon scan and plan with system partners areas of pressure Please refer to the full Job Description for further details As part of your application, please disclose if you have recently been in receipt of the Mutually Agreed Resignation Scheme (MARS) or Voluntary Redundancy. Please note that this information is collected solely for administrative purposes; it will not form any part of the selection process.