Administration Assistant
| Posting date: | 02 June 2026 |
|---|---|
| Salary: | £13.00 per hour |
| Additional salary information: | £13.00 an hour |
| Hours: | Full time |
| Closing date: | 16 June 2026 |
| Location: | Blackpool, FY4 4EW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | U0051-26-0033 |
Summary
Day to Day Duties to include, but not exhaustive: Call handing which includes calls with patients, professionals and external organisations, utilising the patient telephone scripts to manage own wellbeing and to support appropriate patient boundaries Complete QOF information as part of the call handling process Complete an Patchs triage with all patients presenting with a clinical need Use EMIS to book patient appointments, record information, complete patient related tasks and update patient records utilising EMIS templates when applicable Referrals to secondary care services via ERS or paper (dependent upon locality) Add any referral updates to the referral diary Follow practice processes for all relevant areas of work Liaise with a range of health care professionals both internal and external Record information on IT systems, spreadsheets and paper records where needed Undertake a wide range of admin duties including printing, photocopying, scanning, processing information and requests Undertake clinic preparation to support the face-to-face appointments Undertake patient registrations and deductions in EMIS, to include GP2GP, for services within the Inclusion Health Business Unit Inputting data onto the computer systems, setting up computer diaries Contribute to data collection for patient 6-monthly reviews Maintain a clean and confidential workplace Adhere to policies and procedures of the company and keep up to date with any changes Work with the management team to update patient risk assessments e.g. raising any safety concerns, and supporting with any updates for urgent appointments Under guidance from the Practice Manager, coordinate appointments, arrange venues and liaise with the Patient Liaison Officers Complete mandatory training To comply with all Health & Safety processes including signing in and out of Newfield House and signing in and out other locations as per the relevant organisational policies and procedures Attend the daily huddle (when on duty) Our key expectations are: Self-awareness Living authentically Adaptability- Being ready to adjust depending on the situation Openness What you see is what you get Positivity with a real sense of being able to strive for the impossible Generosity of spirit- Everyday should be an opportunity to act with kindness Ability to have fun Taking the role seriously, whilst being yourself Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next. Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA: Fun: People rarely succeed unless they are having fun. Happiness is healthy! Awesome: We arent here to be average, were here to be awesome! Humble: Were here to make a difference to the lives of others, NOT to see how important we can become Brave: We challenge the norm. We have the courage to get the difficult jobs done Oompf: We have natural oompf! Its infectious! Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity Disability Confident Employer As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an OccupationalHealth check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.