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Community Services Business Support Officer

Job details
Posting date: 26 May 2026
Salary: £26,403 to £28,142 per year, pro rata
Additional salary information: Permanent Contract, Local Government Pension Scheme
Hours: Full time
Closing date: 07 June 2026
Location: Totnes, Devon
Remote working: Hybrid - work remotely up to 3 days per week
Company: South Hams District Council
Job type: Permanent
Job reference: CF631P004

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Summary

The Business Support Officer is a vital part of the team, acting as the link between the services and customers we support and the wider Community Services team.

They develop and manage recording and reporting processes, allocate ad hoc work requests, liaise with customers, generate reports, answer queries, and respond to first-stage challenges. The role also includes managing the team inbox and Liberty processes.

While managing these areas, the postholder will actively identify opportunities to streamline ways of working and improve efficiency.

This role requires a high level of organisation, as well as enthusiasm and dedication, to take responsibility for a demanding and critical function

For an informal discussion please contact Emma Foster, Localities Team Leader, at emma.foster@swdevon.gov.uk or on 01803 861541.


Closing Date: Sunday 7 June 2026


Interviews are expected to be held on Thursday 18 June 2026

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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