Student Engagement Advisor
| Posting date: | 21 May 2026 |
|---|---|
| Salary: | £30,342 per year |
| Additional salary information: | Generous Annual Leave, Pension Scheme |
| Hours: | Full time |
| Closing date: | 04 June 2026 |
| Location: | Skelmersdale, Lancashire, WN8 6LH |
| Company: | NCG |
| Job type: | Permanent |
| Job reference: | NCG0001467_1779371594 |
Summary
Student Engagement Advisor
ROLE DESCRIPTION
An exciting opportunity has arisen for a highly motivated and customer‑focused individual to join our dynamic Learner Experience team at West Lancashire College.
In this rewarding role, you will work closely with the Learner Services Co‑ordinator to deliver an effective, responsive, and comprehensive Learner Services provision. You will play a key part in supporting prospective and current learners by contributing to a high-quality Information, Advice and Guidance (IAG) service, helping individuals of all ages explore and access the College's wide-ranging curriculum offer.
Collaboration is at the heart of this position. You will build strong relationships with internal departments and external agencies to support recruitment and enhance the learner journey, ensuring every interaction reflects a positive and professional experience. Your proactive approach will help identify opportunities to grow engagement and participation across the College.
This is an excellent opportunity for someone passionate about education, student support, and delivering outstanding customer service in a vibrant college environment.
If you are enthusiastic, organised, and committed to making a difference to learners' lives, we would love to hear from you.
EMPLOYEE BENEFITS
NCG is a great place to work, with a whole host of benefits such as:
- Generous Annual Leave
- Flexible Working
- Student Discount
- Government Pension Schemes
- Cycle to Work
- Employee Assistance Programme
For more information, please see our website - Our Benefits
NCG VALUES
Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.
- Being both inclusive and diverse
- Trusting and respecting our communities
- Taking ownership whilst working collaboratively
- Inspiring excellence and curiosity
For further detail about our Values and Strategy, please visit our website - Values and Strategy
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